Charged twice February ?

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Edgar D.
Edgar D. Posts: 1 ✭✭
in My Mobile
Got an email saying that my payment failed, and I was charged twice for this month.

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  • Dgjf
    Dgjf Posts: 3,052 ✭✭
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    Fizz seem to have a problem with payement this morning. The support should be full of call. Im sorry but you should wait and retry the support but im sure the team is aware of the problem. Have a nice day :)
  • Whizz
    Whizz Posts: 19,172 admin
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    Hello Edgar,
    Apologies for the unpleasant situation.
    I have verified the account on my end as well and I have created a ticket towards our technical team so they can have this situation corrected. Once they will provide a resolution, you will be informed by e-mail.
    Thank you for your understanding.
    Have a good day.
    Catalin
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