Most Recent Discussions
My Mobile
Archives for August 2023
Discussion List
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BillingWhy is my monthly plan saying $153?! -
has wallet changed recently ?i used to make calls using wallet for past year but now got fizz notification that an add on is nee…
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I have 2 phone numbersI want to give data to my other phone number under the same account, why can’t I?
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Can't register to fizz networkCan't register to fizz network with new sim card. Itnis telling me my sim is not provision for vioc…
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Visual voicemail only on mobile data? not wifi?Hi, got a question. Whenever I get a voicemail, I don't receive any notifications from fizz's visua…
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Porting number to FizzI live in Ottawa (South Keys area). I ordered Fizz phone and phone service service. My SIM card was…
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How can I use data in TorontoI want to travel to Toronto, can I use data and call there?
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Why people can not call me?Hello, My mobile plan is for Quebec. I went to Toronto last weekend. But my friends from other plac…
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Can't make roaming calls or access VoLTE settings on samsung note 9 in the USAI recently bought a roaming add-on to use in the USA but am unable to make calls on my Samsung Note…
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Whatsapp - Included in Unlimited Text messages?Simple question, is Whatsapp included in the unlimited text message plan, or does using Whatsapp co…
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Can’t connect internetConnection doesn’t work
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lost Pinhi! i lost my voicemail pin!
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existing SIM card in new iPhoneHi I have bought a new iPhone (using $100 rebate perk). Last night I've put the existing/old SIM ca… -
Anyone experience mobile data outage west of Ottawa this week?I was near Perth Ontario this week with family, all on fizz, and none of us could get data to work,…
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Can't send text message (error 2)Hello, I have been using Fizz for years, and ask support for help. They told me I don't have text p…
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LTE data not workingWhen I first got the new LTE sim, everything worked except my data. I chatted with a CSR and a tick…
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I can't update my payment method.I'm trying to update my credit card information. I entered a new card number and changed the billin…
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Can't send text messages (error 0)Hello, it's been a couple hours that I have been unable to send text messages... I've tried switchi…
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Voice+text addonHi, If I'm on a data only plan, can I buy an addon for voice+text when I need to? Thanks!
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Îlots d’été?Hi, Is the promotion still going on? I can't find the official information from Fizz. Can someone g… -
phone delivery; name on the package & signatureHi I understand that the person receiving the new phone package needs to provide a photo ID with ad…
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Financing with Affirm charges interest?Hi I would like to know if one chooses to purchase a phone with Financing with Affirm, will I get c…
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Travel add onSo i have a quebec plan and currently on vacation in Ontario just notice my data was still going so…
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CSC code Wi-Fi VoLTE ?Does Fizz have its own CSC code or is it using VTR (Videotron) ? I noticed since I switched over to…
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Strange SMS which doesnt accept repliesReceived SMS that says its from FIZZ, but wont accept replies, with a BIT.LY link is this legit?
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Oneplus response for volteHello, I asked to Oneplus support how to activate VoLTE and this is what they responded : I underst…
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mobile data is not working with new sim cardHello, My old sim card expired, I ordered and activated the new sim card, but the mobile data is …
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SIM card is not supportedI just got a new iPhone and I am trying to use the same SIM card from my old iPhone, but every time…
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How can I connect to CS center for refund?I want to refund the service that I never used yet after paying. But I don't know how can I cancel …
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Travel Add-onsHi everyone, Just wondering if a Travel Add-on is only for 1 month or for your current cycle plan/d…
