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My Mobile
Archives for July 2023
Discussion List
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How to access my call historyHow to access my call historyAnswered ✓ Closed Daniel F. #41137 31 views 3 comments 0 points Most recent by FizzyFizz JQMPM My Mobile -
Correct IMEI but telling me it wrong?enter IMEI number it tells me that its wrong and account says pending activation. works except inco…
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Can’t use travel add onI have Quebec only service. I purchased a travel add on of Canada wide data to visit Ontario. I can…
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my Fizz 7 Pro just arrived in the mail but it wont turn on.....please adviseInstalled sim card and plugged the phone to charge it... pressing start button with no effect... ph… -
Fizz won’t activate my new SIM card because their customer support is messy.3 weeks ago I’ve lost my sim, and since then I tried to order a new one by fizz, to which they refu…
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Have changed my sim card an am not able t receive text messages plz helpPlease help! Have just changed my sim card and now am not able to receive text messages
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Coverage changeHow can I change can my coverage and for it to take effect immediately ? -
Rouming Data USA ZONEI woud like to buy 2 gb mobile data for USA Zone. But I stuck here. What is the next step. I click …
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I can’t have my number transferI’m new at fizz and I did a request to transfer my cellphone number from my old supplier to fizz. S…
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Data NotificationAt the moment, I have set notification for 75,90%. Could 25 and 50% be added. I don't want the firs…
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Can I continue to use the service in Montreal?Signed up in Ottawa, now will study in Montreal, can I continue to use the service or need to sign … -
Visual VoicemailHi everyone, I downloaded the visual voicemail app from help from here (https://www.mediafire.com/f…
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Slow 4G speeds after changing to new SIMA week ago I changed to a new SIM because I received an email mentioning that there is an improveme…
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Travelling in the USHi I'm confused I an presently traveling in the states for 2 weeks. I do have a Canadian+US plan as…
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Sim card activation got interrupted and now I can't activate the new cardI have received my new volte sim card and I started the activation process. I entered the activatio…
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Updates on VoLTE migration and certified phoneI just wanted to share that I contacted Fizz customer support to ask if and when I would be migrate… -
Trying to activate new SIM card to switch to Volte but it never deactivated the old SIM card?The phone never switched to step 2. where "the current SIM card will be deactivated, and the n…
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My Mobile apps is saying application not supportedI am new user to fizz and My Mobile apps is saying application not supported while trying to activ…
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problem in switching to VoLTEHello, I am currently making a switch to VoLTE. I am currently in step 2 of the protocol, where I h…
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I was charge for mobile activationOn may 30, 2023 I was charge $49.97 for service not render, can I get my refund
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Rollover data Quebec to canadaRight now I have the Quebec plan and some rollover data soon. If I change my plan to Canada, will m… -
USA travelHello If I change from the Canada plan to include USA, do I lose the GBs I currently have? It's for…
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What is my PIN codeHi, I need to know my PIN code!! Thanks
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Gifting impossibleHi, The system doesn't recognize the person in my gifting page despite it is in my friend's list. I…
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My VolTE card does not work.I have a Samsung Galaxy Note 9. Is it compatible with VoLTE or will I have to quit Fizz and find a…
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VOLTE sim card locations?Hi, where can you get the NEW VOLTE sim cards that we need? Do all locations now have the NEW sim c…
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Fizz cut my all data when I activated 24 unlimited data.Hello. It turned out very badly. I'm on a trip around the Gaspé, I decided to use the gift of unlim…
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Phone changeMy wife gave me her old phone and I putted my sim card in it. How can I change my phone in my accou…
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Points decreasedThis Monday, I had 14,020 pts. But now, the pts have decreased, how is this possible? Today, I hav…
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New VOlte sim and old phoneI received my new VOlte sim card but my phone is not compatible. Until when do I have to activate m…Answered ✓ Closed Jocelyne M. #35542 81 views 8 comments 0 points Most recent by FizzyFizz JQMPM My Mobile
