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My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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When APN is install, I can't go on Internet but receive SMS image. If remove APN OppositeIf I don't install APN, I have access to my Mobile data (Navigate on the net) but I can't downloard… -
Can I upgrade referral bonus amount?Just referred someone 5 dayas ago on sept 11 and referral bonus was $25. Now it's up to $40. Is the…
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Did you downgrade your mobile data after first month?I feel like already after the first month and the roll over and the rewards I won't need the same a… -
Data historyData usage
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Can I use a referral code on reactivation?I had Fizz when it first launched but haven't had it for a long time. Is there an option to use a r…
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How do I change my code my voice mail ?Forgot my voicemail code
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Samsung a31 315g/dslDoes the samsung A31 315g/dsl will work for both call et data? I tried to check the frequency and I…
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Payment with no service ?I made 2 payments yesterday, had a confirmation email but no service. I'd like a refund.
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Can I have data plz?Can I have data plz ? -
Support Chat Bubble Missing...Hi, I'm having an issue accessing my voice mail because I don't remember my PIN and I was trying to…
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How to keep my phone number?Hi all! Just ordered my sim, I didn't see any reference to my phone number, I just want to know how…
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Caller ID Difference?When I was with my previous provider call ID used to show me names and number. With Fizz I only see…
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forward call?how can i do a forward for calls as I will be travelling in europe for work for several months? doe…
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Does the referral money only go inside the wallet or can it be used to pay the monthly plans?I was wondering where the referral money goes once you earn it. Thank you! -
hi i want to cancel one of my cell nuberI m not using my cell phon can you cancel it pleas
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Former mobile provider charging $100 to transfer my phone number to Fizz. Can they do that?My former mobile provider (Telus) is telling me that it will cost $100 to transfer my phone number …
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Does Android messages for web count towards sms usage?Nowadays with FB messenger I barely text anyone so I decided to remove unlimited SMS form my plan, … -
why does my payment receipt showing up empty and with code: _shortcode.undefined followed by the phoI am trying to download the transaction history by month, but I am getting blank information with t…
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wrong billGot charge 54.46 $ instead of 47.46 $( as it is written in my Mobile service agreement ) and the e…
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I had caller id with my old mobile provider. Do we have same thing with Fizz?I had caller id with my old mobile provider. Do we have same thing with Fizz? -
How to put 1$ to my wallet for sending text message?How to put 1$ to my wallet for sending text message? Can someone please showing me, how to put mone…
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?I would like a refund for the sim card I didn't receiveAdd a simpler way to contact you Thank you Cordially
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How to create a corporate account?Hello We want to open a corporate account for our company. Is it possible or FIZZ only deals with …
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Why I have message SLOW-DOWN at the beginning of new payment cycle?Why I have message "Slow down. At this pace, you’ll need additional data so you don’t run out…
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Can I order a SIM and activate it after a few weeks?I would like to oorder a SIM and activate it a day before my current plan ends. To do so I was wond…
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