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Internet
Questions and answers about the Home Internet service: the plans, the Fizz Wi-Fi app, the modem, etc.
Discussion List
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I sent back my modem but fizz hasnt received it. What should I do ?I send back my modem a few weeks ago but fizz send me an email saying they haven't received it. Wha… -
Modem reliability?Have been with Fizz interrnet over 1 month without problems. Lately ,when I arrive home after work…
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I don't have Internet service on my Android on on Chicoutimi/Saguenay since 3 days ?Hi. Since about 3 days, I have no Internet service on my Android. I am in Chicoutimi. I receive dat…
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Can’t connect networkHi I bought SIM card on this week I tried to use data network and text messages service but it do…
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When will Home internet refund be processed?I activated the home internet on March 12 and deactivated it on March 26. Under the refund policy, …
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Switch plan before March 13?Hi everyone, I signed up for the Home internet beta with 60 Mpbs (at that time, there was no 120 M…
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Internet cuts off?My internet has been cutting off (huge lag) since being installed. This happens on all laptops, App… -
LTE Appears but no network?When I active my cellular data, the LTE shows up but when I surf the internet, a message pops up sa…
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How to cancel service change for Account# 76584841 done by mistake?*****URGENT*** Hi I want to cancel the Internet service change request done by mistake for my acco…
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Hotspot/Tethering: connexion wifi fonctionnel mais "No internet connection"SOLUTION: Settings/Réseau/Réseaux mobiles/Nom des points d'accès/Fizz/Type d'APN/default,dun,mms,su…
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No internet on my phoneI have service but i can not connect to the internet i mean i do not have internet and i have data!
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no service, no signals gain!!! Are you OK fizz?Hey, service down again! I'm waiting for an important call!!
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Network don’t work AGAIN!No data Nonconnection It the 2nd time and unacceptable!
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Freephoneline and FizzAnyone using Fizz provided modem/router with freephoneline service and a Linksys 2102 PAP? Any p…
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Why can't I choose between the 2.4 and the 5 GHz bandwidth of my modem on my phone?So in the instructions, it is stated that there will be two wifi ports to choose from, one that wil… -
Adding static routes to Fizz modem Coda-4680?Hi all, I need to add static routes to the Fizz modem to be able to reach an internal lab network. …
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Is it worth it?Is it worth paying for? Is it reliable? -
How can I get a refund if I've changed my mind prior to installation?Paid my internet first month plan on subscription but changed my mind. Now, I have no possibility t…
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Where’s my modem?Installation is on Sunday March 31st and the modem hasn’t arrived with the mail. My internet will b…
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contact support number?no contact support number on website and i see many customers of yours asked already that question …
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Anyone with high ping in video games?I am getting very high ping in CSS CS:GO Combat Arms FIFA19 and all online video games. 500ms+ in C…
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Internet down in Chateauguay since 8:30?When are you going to fix the internet issue in Chateauguay this is unreliable service
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Home Internet Data Usage?I know all plans are unlimited usage but I was wondering if it’s normal that the usage is not shown… -
gigabyte gone?Recently discovered that record of my data usage on site fizz is different than in my phone altho…
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Referral bonus from Fizz internet signup?I got a new referral bonus yesterday without a phone number attached. Does this mean someone enrol…
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