How can I get a refund if I've changed my mind prior to installation?

jacques C. #4169

Paid my internet first month plan on subscription but changed my mind. Now, I have no possibility to cancel my internet plan. Only the possibility to schedule an appointment ( which I don't need anymore )
Do I have to schedule the technician and then, tell him to cancel my inscription???

DavidP

You should contact the support with the chat bubble on a page like this one https://fizz.ca/en/faq/how-do-i-manage-appointment-technician-visit-my-service-address

Whizz

Hello Jacques Chouinard,
In order to be able to help you, please contact us via Facebook Messenger or Live Chat. On the following link you will find information regarding how you can do that: https://fizz.ca/en/contact-us .
Thank you very much for your understanding.
Have a wonderful day!
-Bogdan