I sent back my modem but fizz hasnt received it. What should I do ?

Stephane B. 7716

I send back my modem a few weeks ago but fizz send me an email saying they haven't received it.
What should I do ?
How can I get in touch with a representative ?

Irene

You should contact them but tomorrow

 

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MARROY

Do you have tracking information that shows it was delivered to them? That would definitely help if you provide that when contacting them.

Sebastien

I hope you kept the receipt with tracking number?