Where’s my modem?

Raphaelle C. #3514
Raphaelle C. #3514 Posts: 2 ✭✭
in Internet
Installation is on Sunday March 31st and the modem hasn’t arrived with the mail. My internet will be cut on Monday from my last Internet provider what is going on? Where can I contact to get the modem from Fizz?

Answers

  • Mike
    Mike Posts: 21,562 ✭✭

    You need to contact the support


    Go on this page https://fizz.ca/en/faq/resolving-issues, if you are not connect login
    Wait 15 seconds for the bubble icon to appear at the bottom right of the browser and click on the icon


    Your can also send a message by facebook
    https://facebook.com/fizzca and click send a message (this is a bit slower)

  • Whizz
    Whizz Posts: 23,047 admin
    Hi Raphaelle,
    In order to be able to help you further, I'm kindly asking you to contact us in private by chat or Facebook messenger. You can find the info for reaching us on the following link: https://fizz.ca/en/contact-us.
    Have a great day!
    Radu
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