You can chat with them here how:
Go on this page https://fizz.ca/en/faq/resolving-issues, if you are not connect loginWait 15 seconds for the bubble icon to appear at the bottom right of the browser and click on the iconYour can also send a message by facebookhttps://facebook.com/fizzca and click send a message (this is a bit slower)
There is no phone customer support, everything is done on the web.
And by the way, we're only a customer driven forum, not Fizz customer service.
If you need help with something, you can post your questions, maybe someone on the forum will be able to help.