contact support number?

normand morrissette

no contact support number on website and i see many customers of yours asked already that question and no update on website was made because i cant see where it says TO CONTACT US CALL......

Mike

You can chat with them here how:

Go on this page https://fizz.ca/en/faq/resolving-issues, if you are not connect login
Wait 15 seconds for the bubble icon to appear at the bottom right of the browser and click on the icon


Your can also send a message by facebook
https://facebook.com/fizzca and click send a message (this is a bit slower)

DavidC

There is no phone customer support, everything is done on the web.

 

And by the way, we're only a customer driven forum, not Fizz customer service.

 

If you need help with something, you can post your questions, maybe someone on the forum will be able to help.

MRA

Just use messenger, they are pretty reliable there. I’ve contacted them there 3 times already and they have always resolved the issue. Only gripe is that you need some patience.

Ohthatvank

One of the way to have the chat bubble popping up, is to go into managing your account and click unsubscribe. It won't unsusbscribe immediately your account and there will be a fizz chat bubble popping up in the bottom right corner. So you can ask them for any support. Fizz internet customer service is excellent for resolving problems

R1ck_D

- You can't find a phone number to call Because there is NONE.
- There is absolutely no way to join a CSR on phone.
.
- only way to join Fizz is web based
.
@Normand ... nous sommes des usagers dans le forum ici, contacte Fizz par les moyens mentionné ci-haut et soit patient... rien ne sert de revenir ici poser de nouvelles questions le personnel de Fizz ne pourra y répondre ici.

Takion

Mobile companies are moving away from phone support just last week Fido announced they will charge a 10$ fee if you call in

Oury

Facebook, messenger and the solution hub bubble chat all works pretty fine for me. I personally think that there should be a phone number.

Whizz

Hi Normand,
As we are 100% digital company, in order to be able to help you further, I'm kindly asking you to contact us in private by chat or Facebook messenger. You can find the info for reaching us on the following link: https://fizz.ca/en/contact-us.
Have a great day!
Radu