Modem reliability?

Jose F. #380
Jose F. #380 Posts: 2 ✭✭
Have been with Fizz interrnet over 1 month without problems. Lately ,when I arrive home after work, I have to reboot modem or else I have extremely slow speeds. This has occured 2 times over 3 days. Is this a faulty modem or something else. Modem is used in bridge mode and router is not problem.
Thanks for suggestions.


  • Ohthatvank
    Ohthatvank Posts: 86 ✭✭
    Your modem might be the problem. Did you contact Fizz costumer support yet? If not you should try to reach them and explain your situation.
  • gremiobr
    gremiobr Posts: 237 ✭✭
    You should talk to fizz by chat or Facebook messenger to check about your modem
  • grace G. #846
    grace G. #846 Posts: 27 ✭✭
    Fizz internet is very reliable. I guess your modem could be faulty.
  • Sebastien
    Sebastien Posts: 2,127 ✭✭
    Hitron modems are usualy reliable. Videotron signals too. But nothing impossible. You are saying your router is not the problem, but did you test with a computer direclty connected to the modem to make sure it's not the router? Then did you performed a reset (not only a reboot) of your modem? No exention or splitter on your coax? If this can't help, communicate with Fizz over the chat.
This discussion has been closed.