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My Mobile
Archives for March 2021
Discussion List
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Why won't my data work?As soon as I turn on the data on my phone and try to refresh a page it won't work. I've p…Answered ✓ Closed daniel G. 85408 41 views 4 comments 0 points Most recent by daniel G. 85408 My Mobile -
I have Data to gift and I cannot find the thread which lists people requesting data please help.I have data as a COVID-19 "In Case of Emergency". I will probably be gifting every month … -
Do data perks rollover ?Do data perks rollover ?
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How do i extend thr ing time on my UMI 7 phoneHow do i extend the ring time on y UMI 7 phone. Thanks Peter
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Trying to add contacts but it keeps saying the user is unavailable..Anyone has experienced this? Tried their phone number, email and even their referal code. I can…
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I have data that is about to expire, if I send it to a friend, will the timer be reset?Hello! I have data that is about to expire, if I send it to a friend, will the timer be reset? Th…
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wrong invoice print form for february 2021When I try to print my invoice for february 2021 it shows amount of 0.00 $ which is wrong. Would yo…
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Plan PaymentThis is my first time to do a monthly payment for my plan. If it says that I still have 4 days, doe…
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iPhone displays Videotron as network (not Fizz)?Is it normal thay my iPhone XR displays Videotron and not Fizz in top left corner? See attached pic… -
New Data options... lower prices!Fizz just announced two new data tiers 7 and 9 GB to replace the 8GB option, except, they come in a…
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Hi i've received an important call yersterday and while i was on the phone my phone died.After my phone died I was not able to see or manage to get the number that contacted me ! Please ca… -
Can't gift monthly 1gb that I havent used to my son's account, why? It's grayed out and unavailableI don't understand why I am beeing blocked and my monthly 1gb I pay for is unavailable to gift… -
canada wide callingHello, I have canada wide data coverage with unlimited calling, does this mean I can make calls any…
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Telephone bloqué par opérateurComment faire débloquer mon téléphone. J'ai installé la nouvelle carte SIM dans mon iPhone 6s…
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Still no family plan?My oldest daughter has been using her iPhone with Fizz for the past 2 years. Now my youngest is abo…Answered ✓ Closed Stéphane P. 4281 364 views 10 comments 1 point Most recent by roch-andre My Mobile
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What is a subscription area?Hi. I created an account and I am wanting to get a mobile plan for my tablet. I have searched my a…
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Transferred my number. Website says Activation pending. Everything works. What gives?Would like to receive confirmation that everything is okay to go ahead and cancel previous provider…
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Feedback to: My plan has only 1000 international minutes ! Am I gonna be able to use them ?Hi friends, A while ago I said I will came back with a feedback. Now, it s time for this. My plan … -
Sim card not working since todaySim card not detected anymore android after being bill twice was working fine badly need help its f…
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I can’t get **21* call forwarding to workI can’t get **21* call forwarding to work, I keep getting this message: “Action required: Your cur…
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RCS is now live on my phone! Is it officially launched?I opened my Android Messages app a few minutes ago and it asked me if I wanted to enable Chat featu… -
Multiple GB to giftMultiple GB to gift, please send me your code!Answered ✓ Closed Suzie F. #40555 111 views 17 comments 14 points Most recent by Suzie F. #40555 My Mobile
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Transferring numberA number should be active in order to be transferred from current provider to fizz. Can the transfe…
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How to transfer # from Petro Can Mobility?Never received transfer authorization text from Petro Can. Old Sim card is still in my phone. What …
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How will payment issue be fixed and will service be suspended?I had the same issue as a few have reported here. Will the service be suspended? Is this someting a…