Hi i've received an important call yersterday and while i was on the phone my phone died.

Options
Zain
Zain Posts: 2 ✭✭
edited March 2021 in My Mobile

After my phone died I was not able to see or manage to get the number that contacted me ! Please can someone help me ?

Thanks

Best Answer

  • Justin
    Justin Posts: 888 ✭✭
    Answer ✓
    Options

    Hi,

    How long was the call?

    What phone are you using?

    Depending of your answer we might help you!

    But, did you check your call history with all kind of filter?

    And I suggest to check with the phone manufacturer if there is a problem with your phone or if there is a way to see your call history!

    Good luck!

Answers

  • Zain
    Zain Posts: 2 ✭✭
    Options

    Thanks for the quick reply!

    I was using an iphone 11 and the call was probably 10 seconds short.I did check my calls history with all type of filter and nothing seems to appear for this call.I've contacted apple and they said that my phone company should be able to help me out.

  • Justin
    Justin Posts: 888 ✭✭
    Options

    Hi,

    I take a look à that post:https://discussions.apple.com/thread/8255203

    And yes they said that we have to contact Fizz support.

    To do that: https://fizz.ca/en/contact-us

    Good Luck!

  • Dgjf
    Dgjf Posts: 3,123 ✭✭
    Options

    Fizz dont give this information on your account but if you contact the support they should give you the informationlike Justin said. Have a nice day :)

This discussion has been closed.