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My Mobile
Archives for January 2019
Discussion List
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Not receiving all texts for last 4 daysI tried contacting FIZZ via Facebook 48hrs ago (no response) and the chat bubble never ever opens u…
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During reactivation within 60 days, how does Fizz verify the phone number?If I am not in Canada within the 60 days, how will I verify my phone number? For example, if it's a…
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some SMS message are not received?I'm losing some SMS message, some are received and some are lost!! from the same sender, what can I…
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Twitter Notificationsi can't receive twitter txt messages can anyone help me with that?
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Everything works except receiving SMS and MMSHi, I have just signed up and after setting up APN settings... Everything seems to be working EXCEP…Answered ✓ Closed Martin P. #2058 14 views 12 comments 17 points Most recent by Martin P. #2058 My Mobile
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RemboursementJe n'ai pas reçu ma carte SIM. Quelqu'un aurait dû prendre mon email, alors je veux les frais de la…
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Not getting notification for voicemail?Not receiving notification that I have a new voicemail. I have to call my voicemail every day to ma…
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Never received voicemail pin?Hello, I have voicemail, but have never received or ''set up'' a pin. I cannot enter my mailbox, b…
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Bug with notifications?I recently got a buggy sms with the following message: “We’re here to help! Based on your usage, c…
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SMS compatibility?My work sends out mass texts that I used to get. Does fizz have an email address I could get so tha…
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How to "unprivate" my phone number when I call someone?Hi guys! Since I’m with Fizz, whenever I call someone, my phone number appears as private to them. …
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Why I am unable to send SMS even though i paid for it?I am unable to send sms why?
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How do I use my wallet to pay my bill?I added money to my wallet to Pay my bill how do I use it for that?
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Will the free 250m data work without a data plan?I have a text only plan, no data, no call. If I applied the 250m upgrade, can I use it with whatsap…
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Still no 4G after Dec 7th outage?Before the Dec 7th outage, I had 4G on my phone (although I often had to manually select the right …
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Conditional ForwardingI can't setup conditional forwarding. Evertime I try I get an error message. If I do it using MMI c…
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Roaming sign within the covered areaHi, just switched to Fizz. Does anyone have any ideas why do I see roaming sign on my Home screen (…
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I lose the ability to send text and receive calls from time to timeStarted out working perfectly but I consistently get error messages when trying to text people. I c…
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$25 referral bonus per sim card? Or per account?I know someone said $25 per account but I just want to double check. I have one more sim in hand an…
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sim card is not receivedfirst i m really dissatisfied from your answering service. second, its printed delivered in my prof…
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How can I generate a Detailed invoice of my plans?How can I generate a Detailed invoice of my plans?Answered ✓ Closed Patrice C. #1389 52 views 2 comments 5 points Most recent by Kenny L. #23 My Mobile
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Travel add-on within Canada?I am wondering if there is an option for travel add-ons within Canada. I may need to be outside of …
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Beta user since november 2018, Fizz number, how to port my other carrier number?Hello I am a beta tester with Fizz number. Is it possible to port my other carrier number to Fizz w…
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Can't receive callsI can't receive calls since this morning
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Can’t receive callsCan’t receive calls on both my fizz numbers... anybody else with this issue ? My friend too can’t r…
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Do not let me make any changes to my plan.In November, when I signed up with this company I picked my plan without any data but after a coupl…
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I have partial internet functionality. Can someone please help fix my "New Customer Experience"?So I transferred my number to Fizz today, and I have partial internet functionality... I can lo…
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Any 2FA SMS work now?It seems some people have 2FA working. I just tried google, twitter and amazon. None work on my…
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What information is shown when receiving data?Was wondering when I gift data, what information does the receiver see? Your first name? Last name?…
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Need To change PlanI have the plan of 6 gb and i would like to change to the Plan of 4 gb.How can i do that ?