Can't make a but i have unlimited minutes

Sirma Martineau
Sirma Martineau Posts: 1 ✭✭
in My Mobile
Can't make a call but I have unlimited minutes

Answers

  • M T. #338
    M T. #338 Posts: 2,934 ✭✭
    Can you verify to see if your phone is connected with Fizz network ?
  • Allison W.
    Allison W. Posts: 1,272 ✭✭
    When did you activate your sim card? It sometimes takes a few hours to be fully activated.
  • DinoS
    DinoS Posts: 626 ✭✭
    Check your payment, if it's end of biling cycle and you have billing problem, your account will be frozen temporarily.
  • Whizz
    Whizz Posts: 23,079 admin
    Hello Sirma Martineau ,
    I am sorry for your situation.For more information regarding your inconvenience please check our FAQ : https://fizz.ca/en/faq/I-cant-make-any-calls-on-my-phone-why .If you still encounter any issue contact us via chat or Facebook Messenger.
    Have a nice day!
    Marius Daniel
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