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My Mobile
Archives for January 2019
Discussion List
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Add on (zone 1) international call not workingI added an add-on to call the US, however when trying to call I am getting that 'your current plan …Accepted Answer Closed Faisal A. #2153 12 views 6 comments 5 points Most recent by Code_KRUEW My Mobile -
Texts Not Sending / Duplicate TextsI've been with Fizz for about 6 weeks now. From day one, I've had/still have texting issues. I'll s…
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Ordered SIM card, what's next?I've order two SIM cards today. In the process of ordering these cards, I've customized a plan to h…
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Voice minute billing error?Whenever I make a call, I get charged two minutes even on a 5 second call (literally). There are no…
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Is the voicemail option an upgrade over a free voicemail ? or is it mandatory for callers to leave aI just want to know if we really need the voicemail option or do we have one free by default ?Accepted Answer Closed nathanael B. #1407 1 view 5 comments 7 points Most recent by Anne H. #1344 My Mobile
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US Roaming- Talk & TextHow much does talk and text cost when roaming in the US, if you're on a Canada plan? I don't need d…Accepted Answer Closed Andrew T. #1551 15 views 7 comments 4 points Most recent by Zack Shaver My Mobile
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How can I add International calls to USA?When I select United States in the list, nothing appears. It works for all other countries except U…
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What should I do , I can't see images sent by text message ?Any suggestions....
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Referral bonusMy referral bonus code does not want to work I tried contacting fizz but it didn't help Can I sti…
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Anybody saw a ZERO balance invoice with referral bonus paid itself ?Anybody saw a ZERO balance invoice with referral bonus paid itself ? Here you go. It's my kid's a… -
Can I buy a plan for my father who has a visitor visa and lives with me? Can I cancel the plan afterCan I buy a plan for my father who has a visitor visa in Canada and lives with me? Can I cancel the…
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Can I use referral credit in my account to buy add-on?Have some $$ referral bonus unlocked. Can I use referral credit in my account to buy add-on such as…
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Number porting timing?Hi there: I am just wondering if it is ok for someone to port a number over to Fizz on the last day… -
Introductory pricing?Hi there: If I change my plan before the end of the introductory pricing, will I still enjoy the in…
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Livraison SIM: RIEN REÇU APRÈS 8 JRS?Pourquoi j'ai pas déjà reçu ma carte SIM: Déjà 8 jours et toujours rien reçuAccepted Answer Closed Christian P. 5520 1 view 7 comments 5 points Most recent by M T. #338 My Mobile
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Why am I losing sms?Yesterday in a 6 sms conversion within a few minutes, with the same friend, I never received sms 4 …
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Is roaming restriction of Fizz same as Videotron?Is roaming restriction of Fizz same as Videotron? I may stay in Toronto for more than 6 months and …
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Why am i getting texts a day later?My texting service has been fine up until now, but for the past few days I'm only receiving other …
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Random SMS not receivedIn the last couple of days I missed some of the messages sent to me. Anybody else? Fizz, this is wh… -
Does Fizz support AlertReady emergency alerts?Videotron supports AlertReady for iPhones, but how about Fizz?Accepted Answer Closed James M. #1533 15 views 5 comments 9 points Most recent by James M. #1533 My Mobile -
Intermittent text message issues?The last two days I have missed at least 4 text messages that I know of. I saw the person's phone …
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lost my service?My phone was working fine, got a notification my card wasn't accepted, but I just got a new one and…
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Is there an option to remove unlimited minutes?I selected unlimited Quebec and I live in Ottawa. So I can't phone anyone. I changed my plan to Can…Accepted Answer Closed Christian Ouellette 11 views 3 comments 5 points Most recent by M T. #338 My Mobile
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Can’t receive text message on Google Pixel XL3It’s been 3 days that I can’t receive text message on my google pixel xl 3.I can send but not recei… -
Can't make a but i have unlimited minutesCan't make a call but I have unlimited minutes
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Do we need to have a data plan in order to receive data gifts when you go up in a level ??Can I Use my data gift ???
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My sim card says its delivered but no where to be found help?My sim card says it was delivered and when I contacted planet courier they said they stick it to th…
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I am having trouble receiving some texts and receiving picturesWhy cant I receive some texts ??
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how to go up in apprentice level ?How do you receive awards and go up a level ? what do you have to do ?
