Why am I losing sms?
François C. 1624
Posts: 33 ✭✭
in My Mobile
Yesterday in a 6 sms conversion within a few minutes, with the same friend, I never received sms 4 and 5. Does this happen often?
6
Answers
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This is a known ongoing recent issue.
Here is one of the threads https://community.fizz.ca/questions/1877404-sms-message-received4 -
I suggest to anyone having this problem to report it through contact form visible on your My Profile page..
High number of complaints = Higher priority for Fizz!
Chizz
) 4 -
sadly the support chat is not showing for me, I have no adblock nor tracker cookie bloacker.3
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5
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Happened to me yesterday as well and on Thursday, was the first times. I reset my phone and it seemed to be working after a few tests, waiting to see if it'll happen again.4
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Fizz to fizz is ok. Just tried 10 messages.2
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Worse thing about this issue is most of the time you probably won't even know when it's not working properly.3
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Hello François Chamberland ,
I am sorry for your inconvenience.This is a known issue for us and we are doing everything it's possible to fix it soon.To track this situation please access the following link : https://fizz.ca/en/faq/status-services .
Have a nice day!
Marius Daniel0
This discussion has been closed.