How do I use my wallet to pay my bill?

James B. 4051

I added money to my wallet to Pay my bill how do I use it for that?

M T. #338

Fizz charged directly to your credit card automatically at the begining of each cycle ( not from your wallet ).
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Your wallet is used for :
- Pay per usage on features non included in your plan ( example : you made an international call that is not included in your plan, your wallet will get debited for these calls )
- Pay per usage when features in your plan reache limits ( example : you have 1G data plan; you're in the middle of your billing cycle and you already used all your 1G ; from this point on each mb used will be charged to your wallet if there is any money in it)

M T. #338

There is a known bug at the moment related to Wallet.
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If you're in roaming (even in your coverage area), your wallet will be debited even though it shouldn't be.
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Ideally you should leave your wallet empty until this bug is fixed.

DinoS

I have text only plan and have some money in wallet for phone call use. Hope Fizz don't use it inbtowming.

S S. #1109

Thanks MT good to know that
How can I know when this bug is fixed?

M T. #338

@Abraham, I don't know when it will be fixed since there is no official communication from Fizz.
The bug was discovered by several users in roaming and they reported in this forum.
I'm only trying to relay the information so other users won't be impacted