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Internet
Archives for January 2021
Discussion List
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My modem is off line in this momentI live in dollard des ormeaux and i would like to know why my onternet service is off -
How to reduce jitter?I'm trying to set up a cloud pc service so that I can play games on my potato of a laptop... I test…Answered ✓ Closed Andrew B. #39493 71 views 4 comments 23 points Most recent by Pierre-Cyril Internet
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How to set static IP?Hi, everyone, I see similar discussions on static IP but I still would like to clarify a few things…
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Mobile data not working on fizz extI've tried every possible possibility, airplane mode, change phones, reboot device, change apn, eve…Answered ✓ Closed manjot S. #4436 51 views 0 comments 11 points Most recent by manjot S. #4436 Internet
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Moving out soon but the current owner has Fizz so I can't get it til he stops his subscription thereI am moving out in a week and I want Fizz when I get there but the current owner has it so I can't …
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Why still no wifi after Payment Method reactivated?My internet was frozen because my credit card was no longer working. I now switched it to a new car…
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why my Mobile Data still working?I have recently posted a question and got reply to try the following steps. Hello SAITEJA, Apologie…
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Why my mobile data stopped working?When i turn on mobile data its showing as Sign in to fizz network and it does not work. Its only ha…
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pause in subcriptionHello, I am leaving my apartment for 6 months. I would like to suspend my subscription because I wi…
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Pay for 30/10 internet. Barely get 10?Paid for 30/10 internet and I get barely 10mbps https://videotron.speedtestcustom.com/result/346c53…
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What can I do if my internet connection is really slow?My internet conenction is really slow, I'm supposed to have 60mbps but after running speed tests on…
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How do I get customer support to answer me regarding internet system errors?I've paid my bill twice now, I literally just changed address and everything worked fine until I up…
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Why my router doesn't start anymore?I did install correctly my router, and it has been working properly during 3 first hours. But now i…
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Wi-Fi range. Is it normal that my Wifi is so slow?Hello My internet is extremely slow in my bedroom and office. It was fine for months but now is not…
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Re-schedule installation appointmentI need to reschedule my installation appt that is supposed to be tomorrow evening as I now have to …Answered ✓ Closed Shawn L. #39354 111 views 0 comments 17 points Most recent by Shawn L. #39354 Internet
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How do I change the deactivation date if I'm changing my address?I will be moving on Jan. 30th and have scheduled a change of address on Jan. 29th, however it says …
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why is my wifi bugging?hi, my room is about 5-6 meters away from the router and it barely connects to the wifi, is this a …
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Moving to new addressI can´t add the number of my new apartment that I moving . At FIZZ website shows all the numbers u…
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How do we cancel internet order the delivery of the router?We were misled by a promotional email offering 200 mbps unlimited internet for $42.00 per month. Af…
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How to separate my 2.4ghz & 5ghz Internet accessAs I did the setting, I only put one Name as a selection (the same). So, I was wondering if I shoul…
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internet time-out?internet keeps disconnecting
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Montreal region internet status? my own internet is not working for the past 2 hoursHello. I am a resident of the city of pincourt and use your internet since I moved here in october.…
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How is it that I upgraded to the highest speed, and nothing has changed?I upgraded to the highest speed, but there was minimal difference. I cannot connect to a call if an…
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Fizz can't find my addressHi, I want to sign up for fizz internet but my adress is not recognized, service is available to al…Answered ✓ Closed Giancarlo L. #39196 431 views 0 comments 11 points Most recent by Giancarlo L. #39196 Internet
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Phone app does not connect to wifiHi, I paused my laptop last night using the mobile app on my phone. Now the app no longer works on…