Mobile data not working on fizz ext

manjot S. #4436

I've tried every possible possibility, airplane mode, change phones, reboot device, change apn, even created a new apn, nothing works, tried switching to rogers,bell, telus, none of it works, currently I'm in toronto but i have home internet and mobile plan, if it doesn't resolve by tomorrow I'm gonna end both subscription and go with another company, because this is frustrating, even the customer service don't know what's happening.

Mike

Hi Manjot

Yesterday there was a problem with Fizz Ext

Do you have the same problem today?

Did you try to restart your phone?


It seems fixed today, since I did not read any message regarding that.

If you still have problems contact the support

1- Log in to your account (see top right).
2- Any ad blocker in your browser must be disabled.
3- You must be on a help sheet: https://fizz.ca/en/faq/how-do-i-fix-payment-issue
4- The green bubble should appear in bottom right of the page