Most Recent Discussions
Internet
Archives for January 2021
Discussion List
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Fizz doesn't let me upgrade my internet speed.It's asking.me to wait until the next month. -
Can I obtain an extra modem?Can I obtain an extra modem?
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Moving to condo with bare internet wire (no coaxial plug) during covidI have made an appointment to move my internet to a new condo, but the coaxial cable there doesn't …
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technician no show?Hello! Technician never showed up for the appointment and I need this internet before Monday. What …
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I've canceled my internet for a specific day and it's not, why?I've chosen a date to cancel for my internet and my request is still pending after reaching that da… -
ddos protection (second time since i cant edit)?i asked a question on this before but i cant edit it so i cant really add my part https://community…
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ddos protection?i used to be with videotron / now i am with bell but sadly none of these 2 have ddos protection, i …
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What to do when I move?Hello, i am moving next month, do i need to schedule an appointment with a technician? Do i need a …
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Internet dropps offMy internet is not reliable. Sometimes it drops off.
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App will not connect after reset and reinstall and no chat bubble appearing on fizz website?After days of trying to get the app to connect to the modem (rebooted phone, reinstalled app etc.) …
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My internet is down?My internet is down since this morning, i did all recommendations about rebooting and restarting bu…
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Appointment missed. Technician didn't come either contact me.Home Internet installation was scheduled today 12-5 PM but the technician didn't show up. It says o…
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cellular data in the us?I switched my plan from Québec only to Canada-USA because I often have to go to the states for work…
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I just unsubscribe to home internetCan I resubscribe back? -
Experiencing intermittent high latency?Today, while gaming, I noticed lag spikes to the point it even disconnected me. So I checked the ji…
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Very poor connection during the first couple minutes of video conference callsI'm in my second week of 60Mbps download / 10Mbps upload internet service, and now that I'm back to…
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How do I change my router IP address?I am having problems with connecting to my work VPN (via barracuda). According to my IT, this is be…Question Closed Olivier A. #38989 2K views 0 comments 13 points Most recent by Olivier A. #38989 Internet
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If I upgrade from 15 to 60Mbps when does the change start?If I upgrade from 15 to 60Mbps when does the change start?
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Can't finish ordering internet online. After appointment reminders it spins indefinitely.?Already tried restarting with incognito, from my phone's browser, etc. Always stops at the same ste…
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Where are the support options ?I’ve been presenting many issues on my end, I reached out to support in previous weeks and they man… -
Really slow internetI have been a fizz customer for a year or so and never had issues with the speed. Lately (the last …
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Wifi extender recomandationCan anyone tell me if a router is better than wifi extender to pair with Fizz modem ? I have proble…Answered ✓ Closed victor P. #24677 1.2K views 6 comments 13 points Most recent by Carlos F. #16703 Internet
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24 hours passed and still i cant make a reschedule?24 hours passed and the reschedule is not showing , even though its not my mistake , no one came in…Answered ✓ Closed Rami K. #38864 11 views 6 comments 11 points Most recent by Pascal L. 40582 Internet
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I can't order your internet plans?I'm trying to schedule a day for the interne instalation but it doesn't let me finish the order. I …
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Internet down in Villeray?My internet isn’t working even after a reset of 30 secondes. Did something happen in my area?