cellular data in the us?

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I switched my plan from Québec only to Canada-USA because I often have to go to the states for work and now my cellular data isn't working in the US. I'm wondering why and if the Canada-USA plan is only for texts and phone calls...

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  • Gabriele G.
    Gabriele G. Posts: 167 ✭✭
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    Changes applied in the next billing cycle, also make sure you have activated the data roaming. Hope this helps!
  • Whizz
    Whizz Posts: 19,695 admin
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    Hello Alexis,
    Apologies for the unpleasant situation.
    The mobile data will work as well while in US with the coverage your plan has at the moment.
    Have you tried the suggestions received from Mike? Also, please test by changing the network manually in your phone's settings between AT&T and T-mobile.
    Have you verified on our coverage map if you are not in a area in USA where we do not have coverage through our partners? You can verify this here:
    https://fizz.ca/en/coverage
    If the issue still persists, please reach us directly.
    Thank you for your understanding.
    Have a good day.
    Catalin
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