Most Recent Discussions
Internet
Archives for September 2020
Discussion List
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Booking a follow-up appointment for installationHello, the person came to install the modem last night but while he was there the internet was not …Answered ✓ Closed Karl F. #30983 21 views 2 comments 6 points Most recent by Matthew A. #24717 Internet -
I internet not wirkingWhy it’s only been a month and the money is in my account . Fix the problem and I want to chat with…Answered ✓ Closed Mary L. #30982 1 view 1 comment 6 points Most recent by Matthew A. #24717 Internet
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Morrisburg ON internet coverage?Some addresses in Morrisburg pop up in search, is it available in Morrisburg? Unable to contact Fiz…
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WIFI is completely slow down at evening!! 2 to 10Mbps instead of 60Mbps?The WIFI speed test is running ` 60Mbps in the afternoon and now the wifi is so slow and i reverify…
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New User - How to change password?Started the service today. After setting up the router I went logged into csuadmin and the wifi pas…
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Fizz service not available in my Montreal location.. What can be done?I selected Fizz's internet plan and entered my Montreal address, but unfortunately they don't provi…
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Technical IssueInternet is not working ? How can i reach to Fizz customer agent?
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wifi application?I’m not able to connect on the wifi app and as i used to be! without the app i don’t know how to un…
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I pay 35$ for 15mpbs in quebec and now its 40$ when did it go up ?I have one account which I pay 35$ for the 15mbps and now I want to add another account for the sam…
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Lost internet connection in my area?Lost internet connection this afternoon, tried reset modem in every way. My area is H3H 0B4, please…
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Why is my connection TERRIBLE? I am constantly being disconnected. What is this service????What is this service? I never have wifi. I have to constantly reset my modem. There is no customer …
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what's my account?I don't understand why it's not working is it the payment didn't go through or what is it, how can …
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Internet installation appointment cancelled ?I had an appointment for internet installation this Saturday September 12th. I originally had an ap…
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Can I use my own modem?Can I replace the modem provided by fizz with a different one that I can manage (and support) mysel… -
Payment issue already updated my payment method and still not appear the make your monthly payment?I just update my payment method but still not apper the "make your monthly payment", ther…Answered ✓ Closed Santiago O. #30776 11 views 4 comments 18 points Most recent by BlueDiamond Internet
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I want to know if my payment failed how can I try again please I really need to re activate myservicPlease help me my payment failed and I want to re activate my service but I don't know howQuestion Closed Santiago O. #30776 21 views 4 comments 20 points Most recent by BlueDiamond Internet
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Wifi is down. What can I do?I've tried resetting my router 3 times and still no internet connection. Please help. I work from h…
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Installation on Sundays?Does fizz do internet installation on Sundays?Answered Closed Christina L. #30761 101 views 7 comments 16 points Most recent by BlueDiamond Internet
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My internet got cut off but reactivated 2 hours ago. I reset modem but it's still not working. How dMy account got frozen due to a card payment issue, I made a manual payment about 2 hours ago and go… -
How to recovery username and password of Modem/Router?I forgot my username and password to access the Fizz Modem/Router for admin it. How to recovery use…
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Technician never showed up - Unable to reschedule an installation ?Technician was supposed to come yesterday between 12 and 5pm, he never showed up or called or notif…Answered ✓ Closed Gabriela E. 61 views 4 comments 17 points Most recent by Alexandre B. 39855 Internet
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I was supposed to get my modem today but the technician didn't show up...?I know that it's Labour day but Fizz allowed today's timeslot and so I scheduled an appointment to …
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Too slow internetI bought 4gb data for phone internet but why its still slow down ??? Crazy lagging
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no service for couple of days?my phone got no service for couple of days and I have tried to restart my phone but did not work. w…
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Money backHello i subscribe to internet fizz and they took the first payment from my credit card, later on wi…