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About my account
Archives for July 2022
Discussion List
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Impossible to connect after disabling SIM card?I lost my phone recently, so I logged onto Fizz to disable my SIM card. I now have a new one, the …Answered ✓ Closed Florence L. #38562 21 views 2 comments 0 points Most recent by Florence L. #38562 About my account -
Can i recover my accompt pay lateI was supose to give my paiment 29/07/22 from a warning of fizz because i am late paiment from the …
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Do I need to turn on roaming / will I get charged extra while traveling in another provinceI have canada wide coverage, home province is ontario, travelling to alberta.
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My upgrade data not getting added to monthly planI have My upgrades, in which 250mb another 250 mb and 500 mb data available. When I select them It …
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How do i get a refund for the funds put in my wallet?How do i get a refund for the funds put in my wallet?
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I can’t make callI can’t make a call , it tells me I have to choose a new phone number , I already transferred my ol…
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Unable to log into My AccountIs there an issue with the My Account web portal? I cannot log in today. Was working fine yesterd… -
What is the maximum number of data you have in My Upgrades?What is the maximum number of data you have in My Upgrades? -
I have a perk of 25$ off for "Cook it", I don't need it, can I transfer it to someone?I have a perk of 25$ off for "Cook it", I don't need it, can I transfer it to someone?
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Chat bubble doesn’t workthis site snd customer support is the worst I’ve seen and I’m about to drop it all
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How to see when my cycle is starting?How to see when my cycle is starting? I would like to update my plan and try to understand when the…
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Where to see a map of Fizz coverage?Where to see a map of Fizz coverage?
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My credit card was stolen. Can you extend my period to pay until I get my new credit card in a week?I got a message saying that my fizz account will be suspended on July 29th because of payement fail…Answered ✓ Closed Sophie_Louise 30 views 2 comments 0 points Most recent by Sergiy R. About my account
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I will be going in new york does our lte can be used in usaI will be going in new york thats why i am asking if our lte plan can be use in the usa i only need…
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refer a friend creditAlready paid second bill but haven't got my refer a friend credit into my account. It's still in p…
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Fizz customer service chat not working.Fizz chat used to work, but for over last 2 weeks clicking on chat bubble does nothing? I go to htt…
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USAI want to change my next month coverage for the USA. Does that mean that I can do the same things I…Answered ✓ Closed Nathaniele 160 views 4 comments 0 points Most recent by PF_Ref_D2U9A About my account
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How long will it take for my refund to appear in my accountHi, I received an email about my refund on July 6th and it still hasn’t appeared in my bank account…
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My credit card has expired. I want to pay with a details account.My credit card has expired. I want to pay with a details account.
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How do I add a friend on Fizz?I mean not referring, but adding someone who's already on FizzAnswered ✓ Closed jun Z. #36781 18 views 3 comments 0 points Most recent by Dapfizzer About my account
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Activation pendingHello I bought and activated a new SIM card yesterday evening but it’s still pending in the morning…
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Can't change credit card.Read the documents online. When I try to add my new card, the wheel just turns non stop. Didn't giv…Answered ✓ Closed Patrick B. 66739 16 views 1 comment 0 points Most recent by Whizz About my account
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Unable to access "adjust my plan" for several days nowI have not been able to access "adjust my plan" function for two weeks now. I am currentl…
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Retrieve Old Usage Reports from 2019Hi, for tax reasons, I am being asked to provide all of my Fizz usage reports from January 2019 to …
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Does anyone else have a hard time to loging in their account?I try to log in to my account so I can make change to my perks but the webpage keeps reloading. Its… -
Can you please modify my home address to include my appartment #?Hello, My apartment # (A) is included in my service agreement, but not included when i click 'My Pl…
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Adjust plan is missingI cannot find where to adjust my plan. This is all I see….
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Email Verification Expire Too SoonI attempted to renew my credit card info but I was asked to verify my email first. I got the Fizz e… -
When am I suppose to enter my referal code?I did not see a space to enter the code that my friend gave me.
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customer numberneed to find my customer number for my two phone numberAnswered ✓ Closed Alain B. 53210 5 views 1 comment 0 points Most recent by Dapfizzer About my account
