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About my account
Archives for June 2021
Discussion List
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I subcribed to the FIZZ Interplan for August 5th 2021 but already got chargedI subcribed to the FIZZ Internet plan : $50 unlimited 150 Mgbts speed on June 6th 2021. I requeste… -
GiftIf someone only has text and talk, can he receive data in gifts?Answered ✓ Closed Anita L. 12 views 2 comments 1 point Most recent by Pascal L. 40582 About my account
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My plan increased $3 because of the coverage, why is that?Hi! Basically, I have the 1G + unlimited messages and calls. For the past months, the fees was arou… -
i cna't change my plan, when i go there it goes blank what the heck? please fix iti am near my cycle end date and i want to have unlimited text messages. thanks!
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About my appointment (internet connection)Hello, my appointment is scheduled today June 26 2021 between 7:30 - 12:00 PM. The technician never…
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rescheduleI missed my appointment and need to reschedule for another installation, but the system wont let me…
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Technician never show upHello, My appointment is scheduled today June 26 2021 between 7:30 - 12:00PM. The technician never … -
I cannot access to my planIt's blocked even when i'm logged in I try to access my plan and I have a problem loading a page : …
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Bixi Perk (5$) Not working!As mentioned on my title the new perk offered by fizz that gives you a brake of $5 is not working t…
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how I get in touch with fizz via WhatsApp and iMessage ?how I get in touch with fizz via WhatsApp and iMessage ?Answered ✓ Closed Alexandre007 109 views 2 comments 1 point Most recent by André L. #16536 About my account
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Mobile upgrade for a $2 rebate only appears as a $1 rebateI received an email detailing my latest mobile rewards that shows I have an upgrade for a $2 rebate…
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MY Account DOWN on Fizz.ca WebsiteI just realised I posted this in the My Mobile section of forum, probably the wrong place so postin…
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I have home internet account, want to add mobile plan AND use $50 referral, no place for code?I have a SIM card I ordered a couple of months ago. Also tried opening a new and separate account, … -
Questions about my billI have been charged $17.08 for my cell phone since 2019. But, from May 21 2021, you charged me $2…
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How do I unsubscribe if I haven't received my equipment yet?I would like to unsubscribe unless I can find a way to get my equipment today.
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How do I unsubscribe?I tried to manage my account but I don't see the unsubscribe button. According to Fizz FAQ, it shou…
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I am having probleme loging in to my other account ?I can not log in to my other account and i want to change the email adresse of my other acount.Answered ✓ Closed Nurjahan K. #36037 12 views 3 comments 0 points Most recent by Whizz About my account
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How can i Take a appointment backHow can i take a appointment back.. for my installation ...? -_-
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ClarificationI must inform you that the claim I made a few minutes ago is not applicable. My daughter forgot to …
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Can I suspend my account without unsubscribing and losing my benefits ?I am leaving Canada for 3 months at the end of the month. I'll be returning my apartment but still …Answered ✓ Closed Alexandre S. #38400 61 views 3 comments 0 points Most recent by Alexandre S. #38400 About my account
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No internetMy internet has stopped working. I unplugged, checked the coaxial cable, did the factory reset. It …
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Technical issuepI had issues with my line after payment and missed two days of usage with my phone until technical …Answered ✓ Closed James_13hard 276 views 1 comment 1 point Most recent by Code_KRUEW About my account
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International TextHello, I'm supposed to travel to Colombia for family purpose and I am supposed to receive some text…
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i need to complete my account informationyesterday i started my account and i need to completeAnswered ✓ Closed lamiaa2010 4 views 1 comment 0 points Most recent by camille P. #34356 About my account
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What can I do that I can't see my plan? When I try loggin in to my account it comes up that an errorCan anybody please answer?
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can't connect to cell, only wifiThe data usage suddenly shot up, and would only let me coinnect to wifi. I don't know why. I delete…
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Can't access user account page (zone.fizz.ca)Step 1 : login Step 2 click on account in top right (or I think even get auto redirected there) Ste…Answered ✓ Closed Gouppi 582 views 4 comments 0 points Most recent by Benoît P. #15228 About my account
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My account not working?Hello! I have an error message when I try to login. When I try by using Google, it gives me "T…
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Authenticator drove data usage very highI downloaded an authenticator for my zoho accounting software.It seems thta it drove my ata usage t…Answered ✓ Closed Stuart W. 12 views 2 comments 0 points Most recent by ValentinMTL About my account
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Do you loose your applied upgrades (My Rewards) when upgrading internet plan?Is there a way to keep applied upgrades from My Rewards if I upgrade to the "120Mbps at 50$ pl…
