What can I do that I can't see my plan? When I try loggin in to my account it comes up that an error

Can anybody please answer?


  • Cailyer
    Cailyer Posts: 7

    Can you give details about the error please?

  • StefanM
    StefanM * Code référence/referral code 50$ -> ALXMQ *Posts: 1,054

    The website is sometimes a bit buggy. Please try to use incognito mode, a different browser or switch from mobile to desktop (or vice-versa).

  • Idefizz
    Idefizz 🌈💰️🌞════⇒2GB➕💲50 ► REFERRAL CODE ► LRYiH ◄ CODE RÉFÉRENCE ◄ 50💲➕2Go ⇐═════≤2021-07-15🎁✔️Posts: 1,832

    There was a Facebook authentication issue lately.

    At the moment the social media log in is not working correctly and the technical team is working on having it fixed. For now please log into your account manually until the feature will be restored.

    Source: https://forum.fizz.ca/en/discussion/2621536/my-account-not-working#latest

    If @StefanM 's solution do not work, try that Whizz's solution.

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