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Your Fizz Account
Archives for June 2021
Discussion List
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can't connect to cell, only wifiThe data usage suddenly shot up, and would only let me coinnect to wifi. I don't know why. I delete… -
Can't access user account page (zone.fizz.ca)Step 1 : login Step 2 click on account in top right (or I think even get auto redirected there) Ste…Answered ✓ Closed Gouppi 1.3K views 4 comments 0 points Most recent by Benoît P. #15228 Your Fizz Account
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My account not working?Hello! I have an error message when I try to login. When I try by using Google, it gives me "T…
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Authenticator drove data usage very highI downloaded an authenticator for my zoho accounting software.It seems thta it drove my ata usage t…Answered ✓ Closed Stuart W. 12 views 2 comments 0 points Most recent by ValentinMTL Your Fizz Account
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Do you loose your applied upgrades (My Rewards) when upgrading internet plan?Is there a way to keep applied upgrades from My Rewards if I upgrade to the "120Mbps at 50$ pl…
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Log in my accountI am trying to log into my account and when I try, this message appears. I can't even enter my pass…
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Possible bug - ReferalHello there. The referal bonus is now supposed to be 50$. The email I received today said we would…Answered ✓ Closed Sebastien Lambert 11 views 1 comment 0 points Most recent by Dgjf Your Fizz Account
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I cannot find make my monthly payment buttonI had a payment issue due to not changing my billing address at the bank after moving but now it's …
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How to comment back and how to get pointsI dont understand how to get points by the community. It says that you have to comment back to a pe…
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helpppp!!!Hello, I would like to contact the customer support, regarding my account at Fizz. I had to cancel …
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Is it better to add spouse to my account or to "refeer a friend"?I have Fizz Home Internet for about a year and I've decided to move my number to Fizz Mobile as wel…Answered ✓ Closed Bruno M. #18245 223 views 8 comments 0 points Most recent by Zenthar Your Fizz Account
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Redeeming Bill Rebate PerksHi I was an internet customer but then transferred my mobile as well and received a bill credit as …
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PerksHello, I'm a level 10 and have a lot of perks. I wanted to apply my perks to all my devices but ca… -
Club illico??Hi, Received emails from Videotron, saying that "Vous etes maintenant abonne a Club illico!&qu…
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June 2021: My Rewards Perks received 5 GB today!Hi all, I received my 5 perks of 1 GB today! These perks are valid for 3 months. Once a perk is act… -
Changing billing date?Hello, I would like to know if it's possible to change a billing date without closing my account an…Answered ✓ Closed SlushPuppie 261 views 2 comments 0 points Most recent by SlushPuppie Your Fizz Account
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i missed a payment and my phone was blocked now when i payed it still is not workingI missed a payment and my phone was blocked now when i payed it still is not working, what does thi…