Log in my account
I am trying to log into my account and when I try, this message appears. I can't even enter my password. I cannot see my account and my data. Can someone help me with this?
Best Answer
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Hello beaseguin,
We're so sorry to hear this. I kindly recommend to retry from another device, such as a computer, in Incognito/Private mode on your browser. I also suggest to directly try to login with the email associated to your account and password, rather than use a social media account or Google, for example.
If you don't remember the password by any chance, there's the possibility of resetting it from the login page, by clicking on "Forgot your password?". For more useful information, you can also check our page: https://fizz.ca/en/faq/im-unable-log-my-fizz-account-what-do-i-do
Should you still encounter an issue, please reach out to us so we can further help. We can be contacted from the FAQ I just provided, even if you're not logged in to your account.
Thank you for your understanding.
Have a lovely day!
-Ioana0
