Can I suspend my account without unsubscribing and losing my benefits ?

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Alexandre S. #38400
Alexandre S. #38400 Posts: 3 ✭✭
in About my account

I am leaving Canada for 3 months at the end of the month. I'll be returning my apartment but still have the residential internet access with Fizz. Since I'm moving out I wanted to cancel my subscription, but it appears that I lose all my points and rewards if I do so. Is there a way to avoid that like suspending the account or something ?

Thanks a lot !

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  • Idefizz
    Idefizz Posts: 2,999 ✭✭
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    HI @Alexandre S. #38400

    Iit is unfortunately impossible to put a Fizz plan (Internet or mobile) on pause.

    Source: https://fizz.ca/en/faq/how-can-i-put-my-plan-pause


    You can put it on minimal plan but it's still kinda expensive.

  • M T. #12340
    M T. #12340 Posts: 594 ✭✭
    edited June 2021 Answer ✓
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    You can subscribe to mobile service with a minimum plan of 10$ / month + 911 service + tx and this is the cheapest plan that you can get. Do your maths to see if it's worth it

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