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Your Fizz Account
Archives for April 2020
Discussion List
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I have a Quebec coverage plan?Why was I notified that I was dialing a long distance within Province of Quebec?Answered ✓ Closed Lucie R. #18363 2 views 3 comments 10 points Most recent by MichelP Your Fizz Account -
Already update my paymentmy account is blocked even I've already update my payment
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Can two people have individual accounts even if they live at the same address?I have an account for internet at my place. My friend who lives with me wants to get Fizz for her m…Answered ✓ Closed Arnaud H. #21295 156 views 4 comments 11 points Most recent by Fizzy Your Fizz Account -
When are points from Community hub added to my account?When I received points on a Community hub in the past (answering questions, giving kudos etc) I saw… -
Why can’t I manage my account ?I can’t see my billing on my account, but am still paying the monthly bill via direct deposit
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How can I get a certification just to be used as a proof to renew my medical insurance card?this certification needs to show Your name (as the subscriber) The date of the services The call r…
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I only have on payment method buy it says it is full and I can not add anymore?My payment method is expired. I have tried to add a new one, but it just says it is invalid. when I…
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Data transfer?If I have two different phones and one as datas on its plan but the other doesn't.. Can I transfer …Answered ✓ Closed Alexandre L. 48803 3 views 3 comments 14 points Most recent by Leifuer Your Fizz Account
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Switching Upgrades during the period?Hello there, I just got to level two and got new upgrade for internet for 2$ a month rebate. I've … -
how to access my previous Bills ?how can i check my previous bills for my fizz account
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Forgot passwordHello , why can’t I reset my account password
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j'ai pas recu m'es donnee ce dernier moisj'ai pas recu m'es donnee ce dernier moisAnswered ✓ Closed sami B. #21144 3 views 1 comment 18 points Most recent by Isabelle P. #15966 Your Fizz Account
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How to transfert phone number?I made transfer of phone number from my previous operator, I install the fizz SIM card, but nobody …Answered ✓ Closed Oleg K. #21142 13 views 5 comments 15 points Most recent by Whizz Your Fizz Account
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can't call a 11 digit phone number,can't call a 11 digit phone number, msg recording says " your current plan doesn't allow this …
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Why can't I reactivate? Modem is all installed and everything?? This website is a neverending clickI installed my modem myself and just need to reactivate. The website says I need to schedule an ins…
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Why does it say my modem hasn't been returned when it has?Hi, I recently canceled my Fizz plan due to moving apartments and have returned my modem as request…
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account transfer from fizz to telus?i need to transfer my account from fizz to telus.. gave telus my account number that begins with 2…
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Kudos points not appearing?I know we can only give 20 kudos per day, but has anyone else noticed that the points don't just ap…Answered ✓ Closed Manny L. 1 view 2 comments 16 points Most recent by Isabelle P. #15966 Your Fizz Account
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Why did I receive again the charge on my credit card if my account is not activated?Last month I decided to deactivate my account and respectively the mobile services with you. Howeve…Answered ✓ Closed Vanessa F. #19372 42 views 4 comments 11 points Most recent by Whizz Your Fizz Account
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Why Iam being charged twice?I have been charged twice this week, no chat available, robot in messenger what’s going on
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What is code pukAnd my what is code pukAnswered ✓ Closed Omar N. #20627 373 views 3 comments 17 points Most recent by Laurent S. #20268 Your Fizz Account -
how do i reactivate a reward i just removed?Just arrived at Level 4, and I recently received a 2$ rebate for my internet plan, but couldn't see…Answered ✓ Closed Constantinos 209 views 11 comments 31 points Most recent by Mateo L. Your Fizz Account
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referral bonus not reflecting on my plan monthly bill why ?i see my referral bonus in referral bonus information of my plan but it didnt reflet on my monthly …Question Closed naji E. 3 views 8 comments 26 points Most recent by Gabriel C. 48543 Your Fizz Account
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My referral credit are getting used for my mobile plan (great!), but not on my new internet plan?My referral credit are getting used for my mobile plan (great!), but not on my new internet plan ev…Answered ✓ Closed Jessica M. #4249 1 view 4 comments 20 points Most recent by JOAO S. Your Fizz Account -
i accidentally put money in my wallet instead of paying for my plan how can i use this money again?i accidentally put money in my wallet instead of paying for my plan how can i use this money again?Answered ✓ Closed Mohamed M. 19936 3 views 5 comments 19 points Most recent by Whizz Your Fizz Account
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How do I gift data?How do I gift data?Answered ✓ Closed Ally J. 97 views 1 comment 18 points Most recent by Kai C. #4256 Your Fizz Account
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Hi. I believe that someone is using my name and deactivated Fizz mobile number. Can someone help meI lived in Montreal in 2019 and had a Fizz mobile account there. The Fizz mobile number I received …Answered ✓ Closed Jeremy T. #20413 27 views 3 comments 15 points Most recent by Qulbut Your Fizz Account
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Does anyone want some data?message me if you need a top-up, I've got some to spareAnswered ✓ Closed vince C. #9938 7 views 5 comments 19 points Most recent by Gabriel C. 48543 Your Fizz Account -
I give data. Fizz gifts food?In the spirit of Fizz giving food. I will gift 500mb of data to the first 5 people who PM me with t… -
I got hacked, somebody change my plan. I cannot receive or make a call.e!?dear fizz team. somebody change my plan from 6GB internet to 1GB with no call. I think I got hacked…Answered ✓ Closed Zahra Z. #18559 6 views 2 comments 10 points Most recent by Whizz Your Fizz Account