Most Recent Discussions
About my account
Archives for March 2020
Discussion List
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Can I pay with a Bank Transfer?Are there any other forms of payment we can use other than a credit card?Answered ✓ Closed Arie D. #19879 21 views 3 comments 16 points Most recent by Qulbut About my account -
Can i pause my plan due to covid-19?As I cannot exit my house for the next month, I won't need my phone and will not use it. I don't ev…Answered ✓ Closed Mathilde G. #19867 12 views 3 comments 16 points Most recent by Hugo_R About my account -
Where can I see my bills?Where can I see my detailed bill for each month?Answered ✓ Closed Caroline T. #19854 15 views 4 comments 14 points Most recent by Qulbut About my account
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payment date ?Is it possible to pay my monthly bill before the due date?
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change the date of the pre-autorised paymentI want to change my pre authorities payment date for my internet and cell phone.
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Will i get charge if I answer Long distance call in my canada wide plan?answer Long distance call in my canada wide plan? 2nd question is there an option to talk to a live…
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Temporally switching plans, but my current plan has some discounts appliedDue to the COVID-19, I need to WFH until August, thus a faster internet speed is necessary. But whe…
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Why is my add-on not activated even though my payment has been made 3 times?Why is my add-on not activated even though my payment has been made 3 times and deducted from my cr…
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Payment and trial ?First question, there any way to top up without a credit card as I don't have one. Is there any way…
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Where do you see if you received the Referral bonus?Me and my friend paid 2 months together... I'm nearly at my 3rd monthAnswered ✓ Closed Kevin N. #16640 28 views 1 comment 17 points Most recent by lsabelle About my account -
Cant find make a payment button?I updated my payment method, the card I put in has sufficient funds now but my internet is offline,…Answered ✓ Closed Sebastien D. 46836 2 views 2 comments 16 points Most recent by Whizz About my account
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If with lost our job and cant pay on due date what can i do i?I lost my contract because of covid19 and cant pay until the help of government arrive is there a w…Answered ✓ Closed Alexandre L. 46627 5 views 6 comments 15 points Most recent by Hugo_R About my account
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My message here several hours ago don't show anymore?It was about changing my credit card number. I finally fixed my problem and I want to tell people t… -
Can I upgrade my internet speed but without loosing my cheaper rate as I was a test user at the begiI was with Fizz from the beginning when they were building their network. Going through all their u…
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My friend referal did not give me anything...Hey, ive refered a friend and Fizz has been telling me that I need to wait the next month. But I mu…Answered ✓ Closed Sylvain B. #1978 1 view 5 comments 14 points Most recent by AntonioMar About my account
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What's the reason of my phone number can not be reached by oversea phone numbers?When my family number oversea dialed my phone number, the voice mentioned my number isn't in servi…
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Invoicing after cancelling a plan?I cancelled my plan the last March 13 before my due date (March 18). However, I received a new cha…Question Closed Vanessa F. #19372 3 views 0 comments 16 points Most recent by Vanessa F. #19372 About my account
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Where is my Dinosaur badge?Like many other threads, my Dinosaur badge is missing. Can't seem to find any way to contact suppor… -
What are the advantages of adding another member/number to ones account?Is there a discount or any benefits to having two numbers/members on one account, or would two sepa… -
Additional method of payment blocked?Can you reset my payment method limit cap? My credit card expired and I got a new one, but I am una…Answered ✓ Closed John H. #19213 8 views 3 comments 21 points Most recent by AntonioMar About my account
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1$ Rebate is in Pending Removal state and was never applied to my invoiceI have a $1 rebate stuck in Pending Removal state and was never applied to my invoice, please fix t…Answered ✓ Closed Antonio P. #3604 13 views 4 comments 18 points Most recent by AntonioMar About my account
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Why is my service Not working even when my bill payments have been met?I paid my bill and I’ve received an email confirmation and my account updated me that the payment w…Answered ✓ Closed Brandon A. #11387 11 views 6 comments 13 points Most recent by Gogle About my account
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Anyone getting their credit card locked up because of many fizz charges?I get six changes from Fizz each month within a day and it looks like fraud so my account gets lock…
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Is there any support for small businesses/solopreneaurs affected by covid19? I've had to shut down mBased on the recommendations of government and local health authorities, we had to close studio thi…
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Cannot add a new credit card?Hello, I cannot add the new payment method, the site told me that I reached a maximum credit cards …Answered ✓ Closed andrei P. #19037 1 view 3 comments 14 points Most recent by Alberto H. About my account
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How do you activate government alerts? FIZZHello, I’ve been wondering how to activate government alerts for Canada on the FIZZ network. I’ve l…Question Closed Christian B. 45400 14 views 3 comments 21 points Most recent by vanigh About my account
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Change of addressHow do I change my address? I no longer live there and my brother is trying to subscribe but he can…
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Change been done before Home Internet being installed?Hi Fizz! I did the request to install the home internet in March 11th. I scheduled to install Match…Answered ✓ Closed Eduardo R. #18853 2 views 6 comments 11 points Most recent by AntonioMar About my account
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Cant change plan despite being a day before renewalSo... I get an error messsage if I try to change my plan. Even though I'm a day before its renewal.…
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Refferal BonusNo matter you contact support or not Refferal Bonus from Fizz is impossible to get !!!! Support is …
