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About my account
Archives for August 2019
Discussion List
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Double PaymentWhat a poor service. i am double charged this month. I contacted the support in messenger. Getting …
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Did fizz block my right to open new ticket?Did fizz block my right to open new ticket? #36542 - Question-Programs and features-Loyalty program…
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Pending referral bonus for more than a few months?I've been using Fizz since March and I still have not received my referral bonus. It still shows as…Answered ✓ Closed Daniel N. #8977 1 view 8 comments 14 points Most recent by Gallina About my account
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Calls and texts blocked after payment problem?After changing my payment method since the previous one did not work, I was not able to find the &…Answered ✓ Closed Christelle D. #8954 2 views 2 comments 12 points Most recent by Simon H. #6464 About my account
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Paiement échouéPourquoi on m'envoie un courriel me disant que ma tentative paiement à échouée, alors que je vois l…
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my account isn't working after the payment failed and I updated my payment method, but still not worI got a text msg from fizz that my payment didn't go through at 8 pm, the next day I updated my pay…Answered ✓ Closed Abraham T. 2 views 4 comments 20 points Most recent by Simon H. #6464 About my account
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Fizz plan priceI order a sim card and when i tried to activated it say that the activation code has alreeady been …Question Closed patrick N. #8662 14 views 0 comments 13 points Most recent by patrick N. #8662 About my account
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Data out of province?I have a Quebec only plan and will be traveling to Toronto next week. I see that the only option fo…Answered ✓ Closed Juan B. #5560 599 views 7 comments 18 points Most recent by Yelena About my account
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My add ons WERE NOT applied - I purchassed many by accident and no one is assisting meI tried to get data add ons and they were not activated. I purchased multiple ones and now they are…Answered ✓ Closed Nicolas S. #3380 3 views 2 comments 11 points Most recent by Simon H. #6464 About my account
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Why two time I be sharged this month?Fizze sharged me two time from my cradete.I dont know why?Answered ✓ Closed Halimeh 3 views 5 comments 15 points Most recent by MUSTAPHA E. #8701 About my account
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Make a payment greyed outI’m currently having an issue malin a payment. I added my credit card back, all the info is correct…Answered ✓ Closed Thi B. #8678 75 views 2 comments 9 points Most recent by M T. #338 About my account
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Add a Second line?I would like to add a second line and a second plan for my kid " under the same login". …