Double Payment

Shybu

What a poor service. i am double charged this month. I contacted the support in messenger. Getting a response is like climbing Everest. What is the platform for giving the Credit Card statement?

M T. #338

You should contact Fizz with chat. Just open a help page ( exemple https://fizz.ca/en/faq/im-unable-log-my-fizz-account-what-do-i-do ) and you'll see a bubble chat at the bottom right in about 15 seconds.

Simon H. #6464

Reach out to fizz support ASAP via Facebook chat, search fizz mobile.
They will respond and correct the situation within minutes.
Good luck

Yelena

There is a bug in Fizz system after July maintenance. Lots of people were double charged in August.
Just be patient and keep trying to reach out to the support by chat.

Balaram

Try to contact them via Facebook or other ways.