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About my account
Archives for August 2019
Discussion List
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Double Charged?I've been double charged, twice in one day at the same time. Anyone have a phone number I can call … -
Porting a number from a different provider to Fizz: What have been your experiences about the duratiWhat have been your experiences about the duration it took? I ported my number from Videotron and i…Answered ✓ Closed Thomas M. #9986 23 views 3 comments 18 points Most recent by Shilgi About my account
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Je peux ps entrer les coordonnées de ma. Arte de créditBonjour ma carte de crédit est expiré alors je lui si supprimé de mon compte et je voulais ajouter …
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Add-on expirationI would like to know how the add-ons work relating to the minutes of calls. If I buy 300 minutes, w…Answered ✓ Closed Mélanie T. #9249 228 views 1 comment 11 points Most recent by Allison W. About my account -
Transfering a number from the USIs it possible to transfer an american number from at&t to fizz? And would the american number …
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Billing address won't work and maximum card errorMy billing address is invalid and that message turns in a maximum card reached message. I have an a…Answered ✓ Closed Dominic B. #9917 55 views 7 comments 23 points Most recent by Fizzy About my account
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No referral cash?I have referred several people that have signed up for more than 3 months. Neither them or I have r…
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I have 2 mobile phone numbers with my name, how can I change to my wife's name?I have 2 mobile phone numbers with my name, how can I change to my wife's name? Thank you.
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Compte désactivé mais solde sur mon Wallet ?Pourquoi mon compte est désactivé si j’ai un solde de 79,61$ sur mon portefeuille ?Answered ✓ Closed YANICK G. #9837 67 views 2 comments 10 points Most recent by Gates About my account
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multiple payments in same month?Hi, I have been overcharged on my credit card in July and August. I was charged for my mobile plan …Answered ✓ Closed Francois B. 22598 13 views 2 comments 15 points Most recent by Fizzy About my account
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Reference code not added when ordering sim cardHow to add a reference code to get my 25$?Question Closed Sarah L. 26577 12 views 0 comments 16 points Most recent by Sarah L. 26577 About my account
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I forgot my voicemail pin. How can I reset it?I enter what I think is the right pin but every time it say I'm wrong. How do I change my voicemail…Answered ✓ Closed Alexis B. 26566 126 views 2 comments 19 points Most recent by Fizzy About my account
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Are you guys Fed-up with fizz?I have been embarrassed with fizz over and over. Aug 5th, I was in Mont-Tremblant region and search… -
Why isn’t my internet working ?So I had switched cards recently and forgot to switch my the card on my account to the new card, so…
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I changed my idea and I don't need a new phone numberHi, two days ago I ordered a new SIM card with Fizz Today I received the card but my plans changed …
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Conservez carte SIM, changer numéroBonjour, j’ai deja une carte SIM avec un numéro de téléphone associé qui me servais de ligne second…
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Maximum number of accounts reached for the address that I put?Yesterday I tried to order my sim to my address but the system shows the following message You exce…Answered ✓ Closed alejandro P. #9521 5 views 1 comment 12 points Most recent by Maggie L. About my account
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badges missing?Why didnt i get the dinosaur badges?
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Worst cellphone company. No way to have my line back?They desactivated my line and are not able to process the payment back, so I don't have a line anym…Answered ✓ Closed Melissa L. 25839 4 views 3 comments 13 points Most recent by Leifuer About my account
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hey I need to get an answer on ref#36960 i have been waiting so long and need an answer no way to cohey I need to get an answer on ref#36960 i have been waiting so long and need an answer no way to c…
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How can I reset voice/sms to unlimited for the accountAccidentally set voice and sms to 0. How can I set it back to unlimited. Phone number XXX-XXX XXXX …Answered ✓ Closed Eric K. #883 4 views 4 comments 15 points Most recent by M T. #338 About my account
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Can anyone answer some of my questions regarding the payment ?Hey, Im thinking about joining Fizz and have some questions regarding the payment of the mobile pl…Answered ✓ Closed Kai W. #9328 48 views 6 comments 18 points Most recent by peterpan About my account -
After port to a different network from fizz, Money has been deducted from my credit card. With 1 dayAfter porting to a different network from fizz. Money has been deducted. With one more day to end t…
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How to delete a post ？If my problem is solved, or if I am wrong, where can I modify or delete my post?
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no outcall , what can i do ?Due to no credit card update my account was canceled last night . I made the update this morning an…Answered ✓ Closed Cristian I. 26 views 9 comments 19 points Most recent by Gualberto About my account -
i have paid but no access, what can i do ?I have paid my bill , i get the message that evrything ok but still no access to my cell phone min…
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Can't reuse the referrals in my account after I added 2nd account and unsubscribe first account?I had a temporary number in Fizz and get many referrals. Now I'm ok on Fizz and decide to port my r…Answered ✓ Closed mwong 9 views 6 comments 16 points Most recent by Andréanne G. #4496 About my account
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Re activation?Hi. I have activated my Sim couple months ago. Everything is working fine. And now I get e mail an…
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unsubscribe?hi. I am very angry at fizz because i unsubscribed my SIM card but fizz has charged me again. why?!…
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How does the Chat Leveling up work? its so UnclearHow does the Community Chat Leveling up work? its so Unclear Is it associated to how many best answ…Answered ✓ Closed Simon H. #6464 15 views 11 comments 24 points Most recent by Fizzy About my account