My add ons WERE NOT applied - I purchassed many by accident and no one is assisting me

Posts: 3 ✭✭
in Your Fizz Account
I tried to get data add ons and they were not activated. I purchased multiple ones and now they are billing me for that!!!! How to remove the add ons! I would like the payments of 08.01.2019, 08.01.2019, 07.27.2019 to be removed from my bill!

Answers

  • Posts: 400 ✭✭
    You are going to have to contact support to try to fix your problem. Take a look at this page on how to contact them: https://fizz.ca/en/contact-us
  • Posts: 196 ✭✭
    Reach out to fizz support ASAP via Facebook chat, search fizz mobile.
    They will respond and correct the situation within minutes.
    Good luck
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