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Your Fizz Account
Archives for January 2019
Discussion List
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How do I close my account?Hi, I never activated nor used the service. I don’t intend to use it either. How do I close my acco… -
Jours de repos?Que signifie les "jours de repos" lorsque fizz nous mentionne un roulement de nos données…Answered ✓ Closed Abygail 1 view 5 comments 8 points Most recent by Jocelyne Bertrand Your Fizz Account -
your current plan does not allow us to connect this call i have not chaged my planchanged my payment method but its valid i was charged today but not the right amount and my plan ha…
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I can't send DataI can't send Data, when I click on send data it will bring me to the how to send data page Any idea… -
My previous data didn't roll overI received a notification from Fizz saying I'll have 3.29 Go carried from my previous month. I can …Answered Fabien Le Merrer 1 view 9 comments 15 points Most recent by Anne H. #1344 Your Fizz Account
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any news on level 6 rewards?did anyone get to level 6 recently and receive any rewards?Answered ✓ Closed S P. #286 1 view 4 comments 15 points Most recent by Kenny L. #23 Your Fizz Account -
how do you level up/gain points?im really confused on how to level up on fizz. can you please tell me how to level up.Answered ✓ Closed haroon S. 341 views 17 comments 30 points Most recent by Mateo L. Your Fizz Account
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What are the Locked Upgrades after the 250MB, can any one tell?What are the Locked Upgrades after the 250MB, can any one tell?Answered ✓ Closed imad S. #1712 1 view 9 comments 10 points Most recent by D B. #234 Your Fizz Account -
Why can't I see my plan?When I logged in to my account, i can't see my plan. But I am using Fizz's network, for calls, sms,…Answered ✓ Closed Andrew L. #1760 61 views 3 comments 7 points Most recent by Kenny L. #23 Your Fizz Account
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We often try for the new SIM to activate and we can't ?We often try for the new SIM to activate and we can't ?
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How do I unlock more upgrade slots?As written in the title.Answered ✓ Closed Anthony I. #889 41 views 1 comment 12 points Most recent by Code_KRUEW Your Fizz Account -
how to modify my shipping adress before activate my sim card ?I ordered a sim card that i never received because incomplete shipping adress. Now i try to modify … -
not able to delete payment method?I get a message " not able to delete payment method because it is associated with a active acc…Answered ✓ Closed Kumaresh A. 1 view 5 comments 8 points Most recent by Anne H. #1344 Your Fizz Account
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How does the Voicemail upgrade work?So I was able to add the VoiceMail upgrade to one of my upgrade slots. I have voicemail as part o… -
My Upgrade is not working and showing, why?Hi I have selected the upgrade of 250MB to my plan but I don't see it, it shows as activated but no…
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Transfer my number to FizzI transferred my number and officially began the new service with Fizz, do I still need to call my …Answered ✓ Closed Antonia C. 1 view 6 comments 9 points Most recent by Kenny L. #23 Your Fizz Account
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is there a way to reply to a support ticket sent with the contact form?I open a tick via the contact form about the rollover not showing after my 1st billing cycle, I go… -
How do i manually make a payment after a failiure?My payment failed, even though I was able to use my credit card to pay for the first month of servi…Answered ✓ Closed Anthony I. #889 21 views 6 comments 9 points Most recent by Anthony I. #889 Your Fizz Account
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Refer a friend - max amount?Is there a max number of $25 credits I can earn? What if I signed up two of my family members as re…
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Referral code question?I know the code has to be entered and you have to click the green arrow to get the message at top o…
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Is the $25 bonus before tax or after tax?I got a referral, so I have $25 to pay my invoice in future. Here is my question: Is $25 before ta…Answered ✓ Closed Anne H. #1344 11 views 2 comments 10 points Most recent by Anne H. #1344 Your Fizz Account -
need help reseting voice mail i dont have the pin?i am setting up my phone for the first time it is asking a pin i dont have my pinAnswered ✓ Closed Tzvi W. 1 view 3 comments 9 points Most recent by Stéphane R. #1215 Your Fizz Account
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One referral not showing up in my referral list while referrals weren't working?My referrals have been restored, I can finally view them, however during the time that the issue wa…Answered ✓ Closed samisheikh 1 view 5 comments 11 points Most recent by Nicolas G. 6244 Your Fizz Account -
I can access other people's account information through the account links they provide herePlease do not share direct link to your account settings page on this forum. At the end of those li… -
My $25 credit referrals have disappearedFor the ones who have $25 referral credits that have vanished, here is the solution: . From "M…Answered ✓ Closed Mario_FQDZA 1 view 11 comments 8 points Most recent by Mario_FQDZA Your Fizz Account