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Your Fizz Account
Archives for January 2019
Discussion List
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How to use my rewardsit says that I unlocked 250mb of data how to apply this reward. does it do it automaticly -
i can not login to my account?my account is blocked.they said I have to use chat tool to solve this.where is CHAT TOOL?even my se…
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I cannot see an invoice for my monthly charges?Hi there, I cannot generate a PDF for my monthly charges...when I click on Download when I select a…Answered ✓ Closed Frederic Premji 91 views 6 comments 7 points Most recent by Frederic Premji Your Fizz Account
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Can a fizz worker take my auto payment before my 7 grace days are over? I put another card on defaulI put a new card on my account but the auto payment didnt go yet. Please take it before my account …Answered ✓ Closed Anwarul H. 21 views 8 comments 3 points Most recent by Anwarul H. Your Fizz Account
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problem applying referral bonus to bill?I currently have 3 referral bonuses that should be ready to use, as their status say ''discount on …Answered ✓ Closed Tatiana W. 1 view 5 comments 13 points Most recent by Tatiana W. Your Fizz Account -
Can you change your upgrade? and what happens to the previous upgrade?If you selected the 250MB upgrade for level 1, when you get to level 2 and receive the 500MB upgrad…
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How many Kudos per day gain points?What is the limit to points you can gain in a day by giving Kudos?
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Did fizz update their way to gains points? I dont receive points for my kuddos anymore I think?I dont receive all my points from kuddos anymore is this normal? thanksAnswered ✓ Closed TrainFood 1 view 6 comments 15 points Most recent by Andrei U. #679 Your Fizz Account -
Unlimited Calling to US?If I have the US and Canada coverage plan does that give me unlimited calling to US numbers? Also d… -
More wallet fun?What the he!l -
How long does it take to speak to a person?I'm trying to get a hold of someone to get a refund. How long does it usually take to get a respons…
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Je veux payer mon forfait, mais aucune possibilité pour le faire,comment je peux réglé ça ?Comment faire pour payer mon forfait ?Answered ✓ Closed Carol B. #1383 71 views 8 comments 6 points Most recent by Bianca C. #2044 Your Fizz Account
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The system is not giving me the option to transfer my funds?Hello, I would like to transfer the funds that I have in my wallet to my current plan, but it's not…Answered ✓ Closed Mohammed A. #811 1 view 1 comment 5 points Most recent by Johanne M. #358 Your Fizz Account
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Query string in Fizz SMSCould some explain this text message: We’re here to help! Based on your usage, changing your Fizz p…
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how long does it take for referrals to show up in the accounti refereed a few people but it does show up nowhere in my account I know they activated their line.…Answered ✓ Closed Sarina P. #1876 1 view 8 comments 10 points Most recent by TrainFood Your Fizz Account
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Anyone else have their Apprentice level 3 stuck at 5000 points?I thought I was going to move to the next level after reaching 5000 points as indicated. It seems t…Answered ✓ Closed Kenny L. #23 21 views 16 comments 16 points Most recent by Mateo L. Your Fizz Account -
Wallet continues to empty?I put $10 in my wallet in December just to get the badge. I have a full us/Canada plan and yet my w…Answered ✓ Closed Adam S. 2297 111 views 9 comments 9 points Most recent by Adam S. 2297 Your Fizz Account
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Why on my account I'm Level 2, but on the forum I'm Apprentice 3/5?Does anybody has an answer for this and their meaning? -
Why is My Prepaid Vanilla Mastercard always being declined?I have used this prepaid card once before and it worked. I even added money to my wallet. Now my ac…Answered ✓ Closed Joshua T. #1878 1.6K views 7 comments 11 points Most recent by TrainFood Your Fizz Account
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For the love of god just take my money already?I got paid and I work and I don't have time to chat so just take my damn money already! I shouldn't…
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Where can I get billing statement?I can only see my receipt under "My plans" => "Transaction history", is ther…
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I made a payment but still no reactivated service, what do I do ?So I was charged to my card for my payment and it should of reactivated my services with fizz but i… -
Forgot voicemail pin?I don't have the SMS with the voicemail pin so I can't seem to access my voicemail. Do you know how…
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Anyone having trouble adding a Trusted Contact name in your profile?I am attempting to enter a Trusted Contact in my profile and the name field refuses to allow the th…Answered ✓ Closed Dan O. #1859 1 view 4 comments 9 points Most recent by Penelope L. #5231 Your Fizz Account
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Beta price/Add-ons ++ When is it activated?Don't know if anyone can help me on this one, If I benefited a Beta price for my monthly payments, …Answered ✓ Closed Carl B. #1152 1 view 1 comment 7 points Most recent by M T. #338 Your Fizz Account