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About my account
Archives for January 2019
Discussion List
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Can you change your upgrade? and what happens to the previous upgrade?If you selected the 250MB upgrade for level 1, when you get to level 2 and receive the 500MB upgrad… -
How many Kudos per day gain points?What is the limit to points you can gain in a day by giving Kudos?
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Did fizz update their way to gains points? I dont receive points for my kuddos anymore I think?I dont receive all my points from kuddos anymore is this normal? thanksAnswered ✓ Closed TrainFood 4 views 6 comments 15 points Most recent by Andrei U. #679 About my account -
Unlimited Calling to US?If I have the US and Canada coverage plan does that give me unlimited calling to US numbers? Also d… -
More wallet fun?What the he!l -
How long does it take to speak to a person?I'm trying to get a hold of someone to get a refund. How long does it usually take to get a respons…
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Je veux payer mon forfait, mais aucune possibilité pour le faire,comment je peux réglé ça ?Comment faire pour payer mon forfait ?Answered ✓ Closed Carol B. #1383 53 views 8 comments 6 points Most recent by Bianca C. #2044 About my account
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The system is not giving me the option to transfer my funds?Hello, I would like to transfer the funds that I have in my wallet to my current plan, but it's not…Answered ✓ Closed Mohammed A. #811 1 view 1 comment 5 points Most recent by Johanne M. #358 About my account
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Query string in Fizz SMSCould some explain this text message: We’re here to help! Based on your usage, changing your Fizz p…
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how long does it take for referrals to show up in the accounti refereed a few people but it does show up nowhere in my account I know they activated their line.…Answered ✓ Closed Sarina P. #1876 4 views 8 comments 10 points Most recent by TrainFood About my account
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Anyone else have their Apprentice level 3 stuck at 5000 points?I thought I was going to move to the next level after reaching 5000 points as indicated. It seems t…Answered ✓ Closed Kenny L. #23 12 views 16 comments 16 points Most recent by Mateo L. About my account -
Wallet continues to empty?I put $10 in my wallet in December just to get the badge. I have a full us/Canada plan and yet my w…Answered ✓ Closed Adam S. 2297 71 views 9 comments 9 points Most recent by Adam S. 2297 About my account
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Why on my account I'm Level 2, but on the forum I'm Apprentice 3/5?Does anybody has an answer for this and their meaning? -
Why is My Prepaid Vanilla Mastercard always being declined?I have used this prepaid card once before and it worked. I even added money to my wallet. Now my ac…Answered ✓ Closed Joshua T. #1878 1.5K views 7 comments 11 points Most recent by TrainFood About my account
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For the love of god just take my money already?I got paid and I work and I don't have time to chat so just take my damn money already! I shouldn't…
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Where can I get billing statement?I can only see my receipt under "My plans" => "Transaction history", is ther…
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I made a payment but still no reactivated service, what do I do ?So I was charged to my card for my payment and it should of reactivated my services with fizz but i… -
Forgot voicemail pin?I don't have the SMS with the voicemail pin so I can't seem to access my voicemail. Do you know how…
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Anyone having trouble adding a Trusted Contact name in your profile?I am attempting to enter a Trusted Contact in my profile and the name field refuses to allow the th…Answered ✓ Closed Dan O. #1859 2 views 4 comments 9 points Most recent by Penelope L. #5231 About my account
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Beta price/Add-ons ++ When is it activated?Don't know if anyone can help me on this one, If I benefited a Beta price for my monthly payments, …Answered ✓ Closed Carl B. #1152 2 views 1 comment 7 points Most recent by M T. #338 About my account
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How do I close my account?Hi, I never activated nor used the service. I don’t intend to use it either. How do I close my acco…
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Jours de repos?Que signifie les "jours de repos" lorsque fizz nous mentionne un roulement de nos données…Answered ✓ Closed Abygail 1 view 5 comments 8 points Most recent by Jocelyne Bertrand About my account -
your current plan does not allow us to connect this call i have not chaged my planchanged my payment method but its valid i was charged today but not the right amount and my plan ha…
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I can't send DataI can't send Data, when I click on send data it will bring me to the how to send data page Any idea… -
My previous data didn't roll overI received a notification from Fizz saying I'll have 3.29 Go carried from my previous month. I can …
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any news on level 6 rewards?did anyone get to level 6 recently and receive any rewards?Answered ✓ Closed S P. #286 4 views 4 comments 15 points Most recent by Kenny L. #23 About my account -
how do you level up/gain points?im really confused on how to level up on fizz. can you please tell me how to level up.Answered ✓ Closed haroon S. 340 views 17 comments 30 points Most recent by Mateo L. About my account
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What are the Locked Upgrades after the 250MB, can any one tell?What are the Locked Upgrades after the 250MB, can any one tell?Answered ✓ Closed imad S. #1712 1 view 9 comments 10 points Most recent by D B. #234 About my account -
Why can't I see my plan?When I logged in to my account, i can't see my plan. But I am using Fizz's network, for calls, sms,…Answered ✓ Closed Andrew L. #1760 56 views 3 comments 7 points Most recent by Kenny L. #23 About my account
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We often try for the new SIM to activate and we can't ?We often try for the new SIM to activate and we can't ?