My Upgrade is not working and showing, why?

imad S. #1712
imad S. #1712 Posts: 60 ✭✭
in Your Fizz Account
Hi
I have selected the upgrade of 250MB to my plan but I don't see it, it shows as activated but not in the data usage graph

Answers

  • Allison W.
    Allison W. Posts: 1,272 ✭✭
    Did you just activate it? The add ons might start as of the next cycle.
  • Code_KRUEW
    Code_KRUEW Posts: 400 ✭✭
    In one of my accounts without data, I activated a data upgrade which only took effect the following cycle. My other account which had data already, the data upgrade took effect immediately.
  • Kenny L. #23
    Kenny L. #23 Posts: 794 ✭✭
    Mine took effect right away.
  • estefano
    estefano Posts: 50 ✭✭
    It can take a few days but usually pretty fast
  • imad S. #1712
    imad S. #1712 Posts: 60 ✭✭
    The Perks appeared right away but the Upgrade still does not show, maybe in the next cycle since this is my first month.
  • Whizz
    Whizz Posts: 23,047 admin
    Hello Imad,
    I can confirm you that an upgrade will take effect at the start of your next payment cycle and it is valid for two years from the date you apply it to your plan
    Cheers
    Ionut
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