how to modify my shipping adress before activate my sim card ?

Cristian I.

I ordered a sim card that i never received because incomplete shipping adress. Now i try to modify my adress in my plan but the only option i have is GET STARTED ,not able to modify the adress before activation , not able to order an other sim card .What can i do ?

M T. #338

You should contact Fizz with chat https://fizz.ca/en/faq/resolving-issues

MoYe

maybe fizz can change it for you

laura C. #4

You cannot. You have to contact FIzz.

Gabriel G. #6

It's a pre-paid model. I would simply open a new account with the right adress

Whizz

Hi Christian,
I can see that you managed to order a new SIM card on 10/01/2018 with the help of my colleague, by chat.
Have a good one.
-Luciana