Most Recent Discussions
Your Fizz Account
Archives for January 2019
Discussion List
-
I still haven't got my refund after 3 weeksI transferred my phone from fizz to fido 3 weeks ago and I still haven't received my full refund ye… -
Why doesn't tthe Reactivate page work?Your Help page tels me to go to https://fizz.ca/reactivate to reactive my account but the page give…Answered ✓ Closed David R. 4689 31 views 8 comments 12 points Most recent by Thanh S. Your Fizz Account
-
-
how change name in service agreement?how can I change my my name in service agreement? this is urgent.
-
My questions do not exist anymore. Where are they?Two questions were submitted more than 3 days ago. They no longer appear under "My questions&q…Answered ✓ Closed Claude Pratte 1 view 1 comment 8 points Most recent by Patrick T. #1461 Your Fizz Account
-
I can't receive calls?I switched to Fiz almost 7 weeks ago, when I was creating my plan I made a mistake didn't select th…
-
Could you lose a phone number after porting?I ported in my number from viedotron and it failed then it asked me to choose a new number, so i di…
-
Has anyone been charged more than they should?Has anyone been charged more than they should? If yes, how did you fix it? ThanksAnswered Jason P. #807 11 views 8 comments 14 points Most recent by Mohammad S. #314 Your Fizz Account
-
Received a Rollover SMS 5 days before my plan ends, why?Hey people, My Payment cycle ends the 7th Jan, today is the 2nd. Received an SMS saying: "You …Answered ✓ Closed Alejandro M. #925 1 view 2 comments 12 points Most recent by M T. #338 Your Fizz Account
-
I didn’t receive my sim cardsOrered two sim cards. but didn’t receive any of them. The staus says they are delivered. Can you ex…
-
Payment question?So I am very confused on the payment that was just taken out. I have a $40 per month plan. I also h…Answered ✓ Closed Michael B. #519 1 view 11 comments 12 points Most recent by ReneD Your Fizz Account
-
Unable to modify email address in my profle?I am not able to update the email address in my account profile. Has anyone had a similar issue wh…
-
How many points will you get when you're referring someone?Doe's anyone know how many points you get when you're referring someone?
-
Changed my plan but it renewed to the old plan. What to do?Hey! I decided to lower the amount of data on my plan on December 22nd for a renewal on January 2nd… -
got changed for canceled plani stopped my plan, and still got charged, they de activated my account but still got changed for it…
-
How come all history transaction dates are 01.01.2019 now?How come all history transaction dates are 01.01.2019 now? Check yours at My Plans ---> Transact…Answered ✓ Closed Anne H. #1344 11 views 22 comments 16 points Most recent by Allison W. Your Fizz Account -
Why data does not work?Hi there, I activated my sim card several hours ago, but its data is not active and hasn’t worked p…
-
Where is my referal bonuses in 2018?I have quite a few referral bonus sitting in my accounts. Most are pending but 3 are cleared alread…Answered ✓ Closed Anne H. #1344 1 view 17 comments 21 points Most recent by Dallaire_M Your Fizz Account
-
Did anyone else lose their referrals? I no longer see my two referrals on the referral page.My Profile -> Referral Bonuses I no longer see my two referrals and I haven't been paid for them… -
How do you cancel sub user account?I cannot cancel my account, went to manage plan but the "unsubscribe" button does not exit