I still haven't got my refund after 3 weeks

Hyjaz L.

I transferred my phone from fizz to fido 3 weeks ago and I still haven't received my full refund yet.
The reason why I am expecting a refund is because I was under the 14 days free refund trial.
Anybody with similar issues, and if so how were you able to resolve it?

M T. #338

You need to contact Fizz
Fizz Chat : https://fizz.ca/en/faq/resolving-issues
(Please note that their working hours is 10 AM to 6PM during holidays : now to Jan 5 2019 )
https://fizz.ca/en/contact-us
Fizz contact form : https://zone.fizz.ca/dce/customer-ui-prod/#/account/contact-us
Facebook Messenger : https://m.me/fizzca

Whizz

Hello Hyjaz,
I've just sent you a private message.
Ionut