How come all history transaction dates are 01.01.2019 now?

How come all history transaction dates are 01.01.2019 now?
Check yours at My Plans ---> Transaction History . All history date are 01.01.2019 no.
Both my accounts are like that.
Please check your own.
PHONE NUMBER ON SCREEN SHOT is FAKED. It's for illustration use.


  • Anne H. #1344
    Anne H. #1344 Posts: 648 ✭✭
    At least the Fizz service is still running :) I don't know if 3 months is enough for them to fix these bugs. Cross finger.
  • M T. #338
    M T. #338 Posts: 2,934 ✭✭
    It's all back to normal now regarding transaction date . Thank you Fizz
  • Patrick T. #1461
    Patrick T. #1461 Posts: 62 ✭✭
    Not back to normal for me. Dates are still today’s date.
  • Eli L. #7150
    Eli L. #7150 Posts: 4 ✭✭
    Hi, it's July 2019 - 6 months later- and the majority of my transactions in my second Fizz account are dated 22.02.2019. Over a couple of months the information was correct, and only about a couple of weeks ago this data glitched.
    Do I need to file an official complaint so the correct information appears in Transaction history?
  • Allison W.
    Allison W. Posts: 1,272 ✭✭
    @Eli After filing a complaint about missing transactions, which took a couple of months to fix, I now have the majority of my transactions for 2019 dates 12.10.2018 or 4.23.2019. This was after they "fixed" it and closed my first complaint about transaction records. I've opened another complaint, but I don't know what good it will do, and I'm certainly not holding my breath waiting for it to get fixed.
This discussion has been closed.