I had been waited for second sim card more than 2 weeks.Please review my order.

Hiep V.

Sim card waiting

Allison W.

Contact customer service directly via the chat bubble found on the lower right of the screen when you go to the solution hub and wait on a page 10-15 seconds. Make sure your ad/pop up blocker is disactivated. The customer service reps do sometimes read the questions here, but the chat bubble is a more reliable way to contact them.

M T. #338

You need to contact Fizz with either of the following methods ( chat is much more efficient then other methods )
Fizz Chat : https://fizz.ca/en/faq/resolving-issues
(Please note that their working hours is 10 AM to 6PM during holidays : now to Jan 5 2019 )
https://fizz.ca/en/contact-us
Fizz contact form : https://zone.fizz.ca/dce/customer-ui-prod/#/account/contact-us
Facebook Messenger : https://m.me/fizzca

James M. #1533

Since we're not working for Fizz support, we cannot do anything. If you want to contact support about this issue, you may open a support-ticket by e-mail, use Facebook messenger or their live chat bubble in your account. Good luck!

Anne H. #1344

Just pay $5 to get a new one, while waiting for the old one. When it arrived. Contact Fizz and say you will delcine, get $5 back after. It's $5 only and you've been waiting 2 weeks, you can ask them give it to you free as well.

Whizz

Hello Hiep,
Please contact us via chat or via Facebook Messenger so we can take a look.
Cheers.
Ionut