Our mobile network is evolving.
Comments
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ordered my card in august and still have not received my VoLTE SIM for both phone account.
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Awesome , that's great
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Guys it was fun being with the FIZZ Mobile, but going to the USA, I needed my phone line to work. So I switched to Bell small Business. If Fizz wasn't sleeping, cause they knew of the 3G was getting obsolete in the States, they could of switched their VOLTE cause plenty of Snow birds are leaving for the STATES and they need to call or receive calls. Videotron which is the parent co. their Mobile Network is working explain me why FIZZ is not.
Tomorrow, if BEll doesn't fill my needs and FIZZ does, well, you'll see me back. Meantime I say GOODBYE.
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Received invitation to order new lte sim. Received notice of delivery
delay on 29 Sept. still waiting.
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Thanks you
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Just a quick update to let you know that I ended up receiving my new VoLTE SIM card at the end of October. I still haven't installed it yet because I'm going to the US soon and I'm afraid my phone won't work at all, while I was able to get very slow data in August, so I'd rather get slow data than no data at all. 🤔
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Good News, thanks!
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So Cool! 🙂
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Super, bonne nouvelle pour les abonnés!
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I received an email with a link to order that new sim card, but the link just redirects me to my account's home page, and I don't see anywhere how to actually get that new sim card.
What am I missing?
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Still haven't received the invitation. Do Fizz proceed by alphabetical order? Or by user seniority? I was in the first beta batch and still no contact (and nothing in my email junk box)
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I think Fizz is prioritizing new users as VoLTE is available upon SIM card activation. I believe Fizz is not ready yet to switch old users (users prior to March 16 2022) from 3G to VoLTE yet.
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Congratulations
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Hello @Referral_code_UKS6U
So sorry to hear that the link you received is not working. Please use this link instead and let us know if you can do the order : https://zone.fizz.ca/dce/customer-ui-prod/simcard/free-order?step=quantity
Have a nice day.
-Ionut
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Thank you Ionut @Whizz , this link worked and solved my issue!
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im still on the 3g voice. when do we move to lte volte?
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@Referral_code_UKS6U on est en lte ,,,,,a tu la carte sim LTE il a une éclair roure dessus a vérifier,,,, si a pas d'éclair rouge faux commendé une nouvel carte sim ,,,,, ton cell est tu réglé en LTE
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Hello magic_channel,
Thank you for the question. We are working to release the VoLTE services as soon as possible, however I am not able to provide you an estimation since other departments are dealing with the process and there need to be made tests first.In the meantime you can find more information from this FAQ: https://fizz.ca/en/faq/why-volte-important
I am counting on your understanding that when it will be available we will make an official announcement for all our members.
Have a great day,
-Georgian0 -
Awesome news!
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Great news, thank you!
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will the voice LTE use data for regular calls?
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Technically, it’s data, but it doesn’t count in your data bucket
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Thanks for the explaination.
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c'est une excellente nouvelle ceci :)
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yeap. checked. new subscribers with compatible phone and VoLTE works smooth.
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Sorry, I must have got lost in the comments stream. Does this mean that we can now use Fizz on VoLTE in the US? Or what am I missing?
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Hello uzedia,
Depending on when your mobile plan was activated, the situation may be different. We are still working on fully implementing the VoLTE function for everyone, however, we need a little more time. In the meantime, here is an FAQ with all the information you need to know about voice and texts in the United States https://fizz.ca/en/faq/why-do-some-calls-and-texts-when-us-not-work.
Have a good one!
-Sergiu2 -
thanks a lot
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Super, bonne année!
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