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My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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Fizz UPGRADES, any expiry date?I have multiple UPGRADES from Fizz in my account. If I apply them one by one, i.e. 250M today, the… -
Rewards page error 500?Hi Whenever I try to visit ther rewards page, I get an error that there has been an error and to tr… -
How to Make a credit card payment in order to release funds and allow for your Fizz payment to go thi don't know why the"Your monthly payment did not work "?????? please tell me why????(the…
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Hello how can I pay for my plan I changed credit cards , the system won't let me pay?So I changed credit cards so my old one didn't work so I changed my default payment to my new card.…
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Data/MobileAfter activating my SIM card I was able to send txt messages and make phone calls but i wasn't able…
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I am Not Able to Make/Receive Calls, Although I Have Unlimited MinutesDear All, Although my plan has been renewed and I have unlimited minutes, I could not be able to ma…
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25$ referral bonus?I have one sim in hand and I want to activate. I have a fizz account already. I want that somebody … -
Comment retrouver son nip pour la messagerieBOnjour, mon nip de messagerie ne semble pas bon ou ne fonctionne pas. Je ne sais pas comment le ré…
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Calculation of UPGRADE usageUnused UPGRADE rollover for 2 months, max. valid for 3 months. Is calculation below correct? (Assu…
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Unable to Manage RewardsI have an existing 100MB Reward applied to my account. I now have a better offer 500MB but I am un…
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Call forward ALL not working?I am not able to set up call forward ALL. The FAQ has a page about it, and every option works excep…
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Issue with my SMS/PICTURE MSG?Each time I send a PICTURE MSG to some1 they are not receiving it and also my cellular network keep…
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Why is my data not working?I have 500mb of free data and it was working yesterday but today it stopped working. It only works … -
Wallet Pay as you go updated!Dear all, I have just found this in my account today. Fizz is so generous that call per minute is o… -
who was my grandson?How do I verify my cell is unlocked
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Texting does not workI can not send sms
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How to Cancel the line?Please help me. How do I cancel the line?
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Cancel sim card orderI ordered too many sim cards by mistake, I only need one not five. Can I cancel four sim cards.
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Update Fizz VoicemailCan Fizz please update the Fizz voicemail option. Accessing the voicemail is very tedious and shoul… -
Can Fizz be trusted to work properly in Punta Cana?Can someone tell me if they had a good experience with Fizz while in Punta Cana? Did you have any i…
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Is it possible to gift rollback data?Hi, I'd like to know if it's possible to gift rollback data? If it's not possible, why is it not al… -
How to get to chat with Fizz staffI have tried several times but I have never been able to get a chat session. I have tried to follo…
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Boite vocale innaccessible, supposément pas couverte par mon plan mensuelBonjour, Quand j'essaie d'accéder à ma boite de messages vocaux, j'entends un message automatisé m…
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Pourquoi mes données internet ne fonctionne pas sur Samsung Galaxy s7 edge?Impossible de naviguer avec le réseau Internet fizz.
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Cannot setup voicemail?I cannot setup my voicemail. When it says to enter the phone number, I enter it and says "That…
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