Most Recent Discussions
My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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Just started my fizz plan, can't send photos by sms, why?My plan DOES include text messages, I AM in the compatible area -
Free replacement SIM cardHow do I get a replacement SIM card re-mailed that Planète Courrier lost or stole from the original…
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Planète CourrierPlanète Courrier is losing or stealing SIM cards, it is not normal how many people are complaining …
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Upgrade or perk?So I have an upgrade and a perk. How I always saw it was that upgrades are permanent upgrades (or … -
How to connect to data on fizz-ext?Visiting the gta and don't have any data on the ext network. All settings are properly set up, roam…
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Sim card not connecting to networkI recently bought a sim card from Fizz, made a new plan. And today i just got it, activated it and …
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Does anyone have issues using lte on certain apps?So when I am using my mobile data (lte) I am able to send whatsapp messages and browse the web and …
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Maximum number of accounts reached for the address?I have only one mobile activated on my address. I can't add another mobile line because of the abov…
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How long is customer information stored?I've reviewed Fizz's privacy policy, but it's very ambiguous when it comes to the question how long… -
How to receive the 500mb free upgrade?I only have 250mb free monthly and i saw some peoples have said they have 500mb instead how are the…
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Is my fizz sim card coming. I'm confused if it's actually ordered it successfully or not?I do not see anyplace to confirm that everything went well and that fizz will ship me a sim card ? -
No data allocated in new cycle?Payment was taken from my account yesterday but I did not get my data. Did anyone else get a simil…
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transfer to Fizz phone numbers doesn't work yet. how long it will take ?who can help or who can tell when will my phone numbers can be transfer. which is already activate …
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Mobile service not workingHello everybody! I ordered a SIM card for a phone I used to have and activated it upon receival. …
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Do MMS messages use data from my data plan?I have the unlimited messages, unlimited minutes, and 2Gb data, on Canada and USA plan. It seems to…
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Month 2 and my phone plan is not active?So I'm on my second month with fizz and my plan is not active anymore. I can't find any way to fix …
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"Mobile Network State: Disconnected" Is that normal?I noticed in my "SIM Card Status", the "Mobile Network State: Disconnected". I … -
Apply a data upgrade on a sms only plan?Can I have a 500mb data plan if I just have a sms plan and I add the 500mb upgrade ? Thank you -
Roolover for international callsThe roolover for the unused minutes of international calls is applied? -
No pictures go through text messages?So I can't send pictures through text, I checked the APN settings, I'm on Iphone so it's automatic?…
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Can I delay the s deliberyHi I am outside the country I was wondering if I can make my order and delay the delivery of one we…
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Roaming providers in UsaWhich company are used in roaming when I will be in USA?
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Unable to type SIM?Hi, I am trying to activate my sim card and to transfer my virgin mobile phone number to my fizz si…
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Why can't I call or text after activating?Can't call or text and can't receive either... Activated everything and sim card works, please help!
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NO LTE 4G, only 3G network available?I strictly set APN parameters according to your guides on receiving my SIM card. However, after mul…
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