Why can't I call or text after activating?

James L. #3513

Can't call or text and can't receive either... Activated everything and sim card works, please help!

M T. #338

In some cases activation may take up to 2 hours to complete. 

 

Don't forget to configure your APN parameters https://fizz.ca/en/faq/what-are-fizz-network-settings-apn

Victor C. #1356

Turn your phone off for 5 minutes, and try again

jean-maxime N.

It's can take up to 24h , if you still have problem contact fizz to verify the activation is complete correctly .

Sebastien

As others said it could take up to 2 hours to get the transfer done. Fizz support is over chat only.

Sebastien

Check at your apn settings. Worked fine for me.

Barry L. #924

Mine only took 15 minutes from activation but I was on Videotron so that's maybe why. It can take a while though depending on several factors.

Peenis

It depends on your plan. Do you have minutes ?

Peenis

Also, if you are on iPhone, update to the latest firmware.

Bambie Tambourin

download the 3u tool so you will be able to force flash any firmware and also give jailbreak on any devices men

DinoS

In 2 of my plans, it's half activated, you need ask Fizz to do he activation manually . Contact Fizz and ask their 'special' team involved.

GyslainH

Can take a few hours before your full service works

jean-maxime N.

Wait , and if nothing contact Fizz to confirm the activation is complete correctly