Upgrade or perk?

Abdul R. #3217

So I have an upgrade and a perk. How I always saw it was that upgrades are permanent upgrades (or for 2 years) that stick to your plan. Perks are just bonuses that last for a month. But after I activated my 250mb of data upgrade, it says that the upgrade will go away at the beginning of my next billing cycle. Doesn't this just make my upgrade it the same thing as a perk? Or do I have my definitions wrong?
Thanks!

Mike

You are right
From this page
https://fizz.ca/en/faq/how-do-i-unlock-and-redeem-an-upgrade
"An Upgrade is a unique upgrade you can apply to your Fizz plan — for example, it could be additional data, unlimited calling, etc. Every Upgrade is valid for two years starting from the date you receive it, whether you apply it to your plan or not."

Sebastien

Exact. Upgrades are permanent. Perks are a single-use item.

Allison W.

Your upgrade will reset itself monthly, like your regular account data, but there will be no rollover of leftover upgrade data.

Mike

@Allison Wigley if you are right, fizz must correct the faq, since is how we are suppose to find our support

Kovid

If you activate your upgrade this cycle, it will start at the beginning of next cycle and will be added to your plan for 24 months.

M T. #338

I think you misread the message : You upgrade will not "go away" it will take effect at the beginning of your next cycle