Most Recent Discussions
My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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refund previous orderHi I ordered 2 sim cards several days ago, and I have not received them. then, I ordered for the se… -
Reactivate PlanThe "found my phone" contact form is not recognizing that my sim was reported lost and no…
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first day activation?Hi it's my first day since the activation of my sim card and i find receiving texto is real slow c… -
I cannot find the chat box for live technical support even during business hoursWhere is the chat bubble?
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This account number is not valid?Hi I ported(transferred) my number from Fongo to Koodo and than to Fizz. The only problem is that I… -
Chat BubbleHas anyone actually ever seen or used the chat bubble, I don't believe it exists?
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Canada wide plan charges long distance?If I switch my Quebec only to Canada wide plan will it charge me roaming/long distance if I make lo…
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Roaming drained battery ?Hi, Just got back from Toronto for a few days and I noticed that my battery drained faster ? Is thi…
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How to save mobile data on a low plan ?i want to take one gig only im interested into manner to save precious data -
Trying to check my bank account on dataEverytime i try to check my bank account using my data it always says we lost connection please che…
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Did not receive my SIM card ?I purchased 2 SIM's on the same order, but only 1 card was delivered ? are they being shipped separ…
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Hi I just wanna block all calls from the USA, I get a tone every day and I am really sick of it. PleHi I just wanna block all calls from the USA, I get a tone every day and I am really sick of it. Pl…
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Don't have any internet connection, even if I have a, 8go plan.HI! When I am not at home logged on my wifi, I don't have any internet connection. I can't use goog…
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Finally reached level 4 . Can I use this $1 off internet reward on phone bill instead ?Finally reached level 4 and saw my new $1 off reward in internet section. I’m in Ottawa side and no… -
No roaming data in Peterborough?I traveled from Ottawa to Peterborough and turned on roaming, and I am still not getting any data. …
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sim can't connect to networkI recently bought a sim card from Fizz, made a new plan. And yesterday i just got it, activated it …
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Just started my fizz plan, can't send photos by sms, why?My plan DOES include text messages, I AM in the compatible area
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Free replacement SIM cardHow do I get a replacement SIM card re-mailed that Planète Courrier lost or stole from the original…
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Planète CourrierPlanète Courrier is losing or stealing SIM cards, it is not normal how many people are complaining …
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Upgrade or perk?So I have an upgrade and a perk. How I always saw it was that upgrades are permanent upgrades (or … -
How to connect to data on fizz-ext?Visiting the gta and don't have any data on the ext network. All settings are properly set up, roam…
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Sim card not connecting to networkI recently bought a sim card from Fizz, made a new plan. And today i just got it, activated it and …
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Does anyone have issues using lte on certain apps?So when I am using my mobile data (lte) I am able to send whatsapp messages and browse the web and …
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Maximum number of accounts reached for the address?I have only one mobile activated on my address. I can't add another mobile line because of the abov…
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How long is customer information stored?I've reviewed Fizz's privacy policy, but it's very ambiguous when it comes to the question how long…
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