I cannot find the chat box for live technical support even during business hours

David S. 8156
David S. 8156 Posts: 14 ✭✭
in My Mobile
Where is the chat bubble?

Answers

  • Mike
    Mike Posts: 21,573 ✭✭
    from the solution hub pick any topic so you can get on one of FAQ page, that's where the chat bubble is.
    like this page https://fizz.ca/en/contact-us
  • Jean P. 6188
    Jean P. 6188 Posts: 265 ✭✭
    To chat with Fizz, you can contact Fizz via https://fizz.ca/en/faq/resolving-issues and the chat bubble will appear after a few seconds in the right corner at the bottom of the page. You must be logged in to your account to access the bubble.
  • __________
    __________ Posts: 2,604 ✭✭
    Are you sure you have no ad blocker activated on your web browser? It's really important to deactivate the ad blocker that is activated by default in some browser. If you still have some problem to join them, you can also try on Facebook via Messenger or direct message on Twitter. It works too.
  • Mike
    Mike Posts: 21,573 ✭✭
    Yuo can also use FB
    https://www.facebook.com/fizzca/ and send a message
  • Kovid
    Kovid Posts: 588 ✭✭
    David,
    In addition to the other right suggestions, remember to disactivate any adblocker in your browser or add the Fizz chat bubble address in the whitelist of your adblocker. Otherwise the chat bubble won't pop up.
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