need a code PUK

Lydie A.

I received my SIM card yesterday,
the phone is asking me to enter my PUK code

M T. #338

Your phone is locked with another provider. You need to contact them and have your phone unlocked

jean-maxime N.

Your phone is lock to a provider , ask your old one or buy a unlock code online. (5 to 20$)

__________

@Lydie: Have you looked here? https://fizz.ca/en/faq/how-do-i-use-puk-code-to-unblock-my-sim-card